Software Engineer Intern, JavaScript UI

Job Summary:

Genesysis looking for a software engineering intern for our PureCloud platform that will be located in our Raleigh/Durham office and will start as soon as possible. Interns must be currently enrolled in a college or university in the Raleigh/Durham area actively pursuing a degree.

PureCloudis a multi-tenant cloud solution processing millions of customer interactionsevery day.

An internsoftware engineer will learn about and be responsible for engineering,development, and maintenance

of acloud application at scale.

Responsibilitieswill include:

  • Improving or engineering new solutions for monitoring high usage user interfaces.
  • Understanding the impact of pushing code changes to a global, always online app.
  • Communicating with a variety of engineering teams to understand requirements, triage fixes, and integrate development process improvements.
  • Bug fixes and core application infrastructure improvements, primarily in JavaScript (EmberJS).
  • Work with cloud application monitoring tools such as New Relic and SumoLogic.

Thisposition will be best for a highly motivated, self-driven individual. You'llwork

with anincredibly smart and talented team who will help guide you.


  • Must be located in the Raleigh/Durham area currently.
  • Must be enrolled in a college or university pursuing a degree.
  • Must be able to come in and work in our office in Durham at least part of the time if not all the time. (we would like someone to start as soon as possible)
  • Experience with JavaScript front end development is required. (not website but web app development)
  • Experience with one or more frameworks...(we use EmberJS)
  • Must bring a passion for problem solving
  • Strong communication skills are a must to be successful in this team
  • Experience in a cloud based environment is a big plus.

About Us:

Genesys® powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. #LI-BJ1

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