Lead Software Engineer

    • Durham, NC

As a Lead Software Engineer, you will be responsible for the development of components and services used to deliver mission-critical platform features. You will work in a fast-paced, startup culture, where our environment is one of continuous change, innovation and experimentation. You will work with established and cutting-edge technologies like Java, Kafka, Redis, Python, and various AWS Services to build on our micro-service Cloud architecture. You must demonstrate mastery in one or more of these technologies and be an expert in distributed systems.


Major Responsibilities/Activities:

  • Design new software features through agile development practices such as chartering, story-mapping, and regular stand-up meetings.
  • Implement new features, work with support services to fix any issues found in the field, and monitor platform components in a continuous delivery environment.
  • Write unit and integration tests.
  • See features through deployment into production.
  • Participate in code pull requests as a reviewer and author, staying open to constructive comments.
  • Recommend new technologies as components of a solution when appropriate.
  • Work with Product Management during the requirements gathering phase.
  • Adhere to Genesys Code of Business Conduct and Ethics.

Minimum Requirements:
  • 7+ years' experience in software engineering and in Java.
  • Experience with synchronization techniques in stateless distributed systems.
  • Demonstrable understanding of scalability and availability in distributed systems.
  • Experience with one or more of Tomcat, Jetty, or Spring.
  • Working experience with REST APIs.
  • Experience with messaging systems and proven integration patterns.
  • Experience with Linux operating environments.
  • Good verbal and written communication skills.
  • Bachelor's degree in Computer Science or related work experience.

The ideal candidate would also have experience with:
  • Redis
  • Amazon Web Services (EC2, Lambda, Dynamo, S3, SQS, SNS, etc.)
  • Git
  • Jenkins
  • Maven/Gradle
  • Java
  • Spring

About Us:

Genesys® powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. #LI-BJ1

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