Global Sales Operations Manager

Global Sales Operations Manager

Job Description

  • Reporting to the Head of Global Sales Planning & Forecasting, you will be responsible for working closely with Sales and cross-functional teams to drive and manage core operational processes, while constantly looking for ways to improve, innovate and accelerate the business. You will use your exceptional analytical skills to derive insights from complex data, which will support the development of persuasive plans to guide the strategic direction of the business.

Skills & Qualifications:

  • ~5 years of work experience (2 years of experience at aninvestment bank or consulting firm)
  • Exposure to enterprise software industry
  • Excellent quantitative and analytical ability
  • Outstanding verbal and written communication skills
  • Ability to multi-task and deal with time pressure in an unstructured environment without compromising quality
  • Team player that can wear multiple hats
  • Personable, energetic, and hard-working

Genesys is the global omnichannel customer experience andcontact center solution leader. Our customer experience platform and solutionshelp companies engage effortlessly with their customers, across all touchpoints,channels and interactions to deliver differentiated customer journeys, whilemaximizing revenue and loyalty.

About Us:

Genesys® powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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