EN06T3 - Sr. Software Engineer

Genesys is the world's leading provider ofcustomer service and contact software — with more than 4,000 customers in 80countries. Drawing on its more than 20 years of customer service innovation andexperience, Genesys is uniquely positioned to help companies bring theirpeople, insights and customer channels together to effectively drive today'scustomer conversation. Genesys software directs more than 100 millioninteractions every day, maximizing the value of customer engagement anddifferentiating the experience by driving personalization and multi-channelcustomer service – and extending customer service across the enterprise tooptimize processes and the performance of customer-facing employees.

JobDescription - Genesys Widgets Developer

Title:Sr. Software Engineer


Weare looking for JavaScript developers with the skills and experienced necessaryto develop webapps, UI plugins, and widget-type apps. Developers must becomfortable learning and using new frameworks and in-house programmingmethodologies or technologies. You will be working closely with UX and Productteams to define visual and functional requirements, and you will develop,integrate, and test alongside other front-end and back-end developers for eachrelease. Apps developed by this team will be highly visible and featured onmany public websites.


  • Developingand maintaining webapps, UI plugins, and widget-type apps
  • Optimizingcode for maximum speed and minification
  • WritingUnit tests and performing end-to-end testing
  • Integratingapps with back-end services
  • Usingand expanding shared components
  • Programmingwithin a sandbox and using approved methods
  • Followingprocess for code submission, code reviews, and releases


  • StrongJavaScript experience and programming skills
  • Strongunderstanding of CSS and specificity
  • Sandboxingand defensive JS/CSS/HTML
  • AsynchronousUI programming utilizing "promises" and data services
  • Integratingwith RESTful and CometD Server APIs
  • Abilityto acclimate to new frameworks and programming requirements
  • Familiaritywith

o JQuery

o Mercurial and GIT

o Unix/Linux Shell

About Us:

Genesys® powers more than 25 billionof the world's best customer experiences each year. We put the customer at thecenter of everything we do and passionately believe that great customerengagement drives great business outcomes. More than 10,000 companies in morethan 100 countries trust the industry's #1 customer experience platform toorchestrate omnichannel customer journeys that eliminate silos and buildlasting relationships. With a strong track record of innovation and anever-ending desire to be first, Genesys is the only company recognized by topindustry analysts as a leader in both cloud and on-premise customer engagementsolutions. Connect with Genesys via www.genesys.com, Twitter, Facebook, YouTube, LinkedIn, and the Genesysblog.

Genesys is an equal opportunity employer committed to diversity in theworkplace. We evaluate qualified applicants without regard to race, color,religion, sex, sexual orientation, disability, veteran status, and otherprotected characteristics.

Meet Some of Genesys's Employees

Tracy C.

Chief People Officer

I believe in the golden rule. That means treating others the way i would want to be treated and that philosophy and that approach is through the entire human resources organization.

Michael Y.

Solution Consultant

Michael is a problem solver. He works with Genesys customers to address their challenges by using the company’s variety of innovative products and services.

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