Commissions Analyst



Job Title: Commission Analyst

Department & Team: Finance, Commission Team

Reports to: Global Commission Manager

Location: Quezon City, Manila, Philippines

Job Summary:

The Commission Analyst is responsible for administering compensation programs which contribute to the success of our employees and aligned with the company's business needs. The analyst may contribute to plan design and development as needed. The ideal candidate is detailed and accurate in the handling of sensitive and large amounts of data.

Key Responsibilities:

The primary responsibilities for this role includes, but are not limited to

  • Understanding the various commission plans the team is responsible for administering. This includes general commission rules and specific commission plan requirements for all the various plan types.
  • Able to run Salesforce.com reports to obtain booking data.
  • Able to apply plan knowledge to make necessary report edits that align to plan requirements.
  • Responsible for data upload into Callidus for commission expense accrual, processing monthly commission statements, and commission payouts.
  • Ability to integrate data from multiple sources into reporting processes.
  • Responsible for manual statement plan types.
  • Develop and maintain business partnerships with Finance, Sales Leadership, and Human Resources.
  • Perform adhoc analysis pertaining to incentive and commissions data for business decisions.
  • Participate in the roll out of various commission plans, preparing supporting documentation (GAPs).
  • Research and resolve disputes raised regarding credits and payments.
  • Able to work with tight deadlines.
  • Reconciliation of payment summaries for finance accounting.
  • Provide recommendations for data quality improvements & system enhancements to drive higher quality data output.
  • Review processes and look for efficiencies to streamline the commission process.
  • Manage confidential information.


Minimum Requirements:
  • Intermediate Excel Skills
  • Work flexible hours as necessary
  • Written and verbal communication skills
  • Excellent attention to detail skills needed
  • Experience with Salesforce.com, Callidus, NetSuite, and HCM Oracle preferred, but not necessary
  • Self-motivated with the ability to multi-task and work in a dynamic environment
  • Ability to work independently and be resourceful
  • Ability to present complex information in a clear, concise manner
  • Excellent organizational and clerical skills
  • Inductive and deductive reasoning
  • 2 years working experience in a corporate environment
  • A strong interest and experience working with new software tools and system implementations
Work Context:
  • Communicates regularly with various teams and departments, including management
  • Uses computer frequently
  • Works expanded hours/shifts to support all sales regions globally


Meet Some of Genesys's Employees

Tracy C.

Chief People Officer

I believe in the golden rule. That means treating others the way i would want to be treated and that philosophy and that approach is through the entire human resources organization.

Michael Y.

Solution Consultant

Michael is a problem solver. He works with Genesys customers to address their challenges by using the company’s variety of innovative products and services.


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