Back-End Engineer



Genesys is hiring multiple Back-End Engineers!

Great customer experiences start with Genesys. We believe that artificial intelligence is the cornerstone of creating better customer experiences between businesses and their clients, and we are leading the way. As we continue to grow, we are looking for experienced Backend Engineers to join our expanding Galway team, which is a centre of excellence within our global Artificial Intelligence group.

We are seeking well-rounded Software Engineers with strong programming skills in Java and Python. Working in a highly collaborative, Agile team environment, our teams are full-stack, with capabilities to deliver full features across Front-End, Business Logic, Eventing and Storage layers. Genesys Software Engineers think through implementation details of scale, security and usability.

Key Responsibilities:

  • Assist in the design and implementation of major features within our AI Platform.
  • Bring features all the way through the Design, Beta, Generally Available, Maintain cycle.
  • Understand the overall architecture of the system.
  • Enhance overall team velocity.
  • Apply process appropriately for data security, traceability and information sharing


Minimum Requirements:
  • Degree in Computer Science, Engineering, Statistics, Maths, Physics, or related disciplines.
  • MSc or PhD in these disciplines a plus.
  • You are a strong programmer and know how to write quality code in Java or Python.
  • 3+ years of experience in software engineering.
  • You are curious, self-driven, and ask the right questions


Desirable Skills:

We expect you to have experience with some of the following technologies and are willing to learn the rest
  • Software algorithms, data structures and performance at scale.
  • REST APIs
  • Distributed Systems and Micro-Services
  • Java, Node.js, Python
  • MongoDB, Cassandra, Kafka
  • Grafana, Prometheus, ELK


About Us:

Genesys ® powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog .

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics . #LI-RK1


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