Associate Software QA Engineer

Minimum Requirements:

  • Expected Experience: 2 – 4
  • Years of experience in Testing and Validation

Desirable Skills:

  • Good understanding and working experience of SIP Testing
  • Good Understanding of Computer Networks & Telecommunication
  • Strong communication skills, quick learning and adaptability
  • Testing knowledge including test planning, test scenario creation, load & performance testing, reporting of issues
  • Experience in any Test Management / Defect Tracking System
  • Preferred Skills: (Not Mandatory):
  • Knowledge on VoIP, Telecom Automation, SIPp scripting, Python, Perl

Key Responsibilities:

  • Understand the product requirements and design
  • Create test cases for requirements including test steps and expected results
  • Execution of test scenarios and evaluate the results
  • Go through diagnostic outputs / logs to understand the issues
  • Use a test management / defect tracking system for reporting of test results
  • Automate test cases using automation tools / techniques
  • Involve in review / status meetings
  • Possess strong communication skills to interface with other product groups and sites
  • Understand the existing testing practices and also bring in improvements that can become best practices for the organization

About Us:

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.


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