Associate Creative Director

    • Indianapolis, IN

On the Genesys Creative team, it's our responsibility to make people excited about Genesys. You will elevate the creative work while keeping the Genesys brand consistent. We are seeking an experienced Associate Creative Director to join our team to report directly to the Creative Director. In this role, you will be responsible to lead, manage, create and communicate. You are a leader, team player and problem solver who loves to collaborate and stand up for your ideas diplomatically.


  • Art direct, design and concept through completion
  • Meet with CD and ECD to discuss project's brief, objectives and the strategic approach
  • Present ideas in a clear and focused way that motivates the team
  • Handle multiple tasks within tight deadlines
  • Create conceptual design that communicate complex ideas effectively
  • Conduct creative consultations with employees at all levels of the organization
  • Stay up to date with industry trends and how they can elevate the Genesys brand
  • Adhere to policies and conduct set forth by Genesys

  • 10+ years of design experience in agency or in-house environment
  • 2+ years of experience as a creative lead on design and art direction
  • A link to a strong up-to-date online portfolio
  • A strong understanding of how design and copy work together
  • Self-starter, able to think creatively to solve problems
  • Commitment to continuous learning and personal development
  • Ability to consult effectively with non-designers on projects

Bonus points:
  • Worked closely with copywriters
  • Worked in a global marketing team
  • Experienced in B2B designs
  • Lead or part of a rebranding

About Us:

Genesys® powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog .

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.


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