Front Lines Lead

Recently voted Fast Company’s #1 Most Innovative Company in Education and #28 Most Innovative Company in the world, General Assembly is a venture backed, post Series C, NYC-based startup in our fourth year. General Assembly transforms thinkers into creators through education and opportunities in technology, business, and design. We offer classes, workshops, long-form courses, and events in worldwide markets including New York where we are headquartered, Atlanta, Austin, London, Hong Kong, Sydney, San Francisco, Los Angeles, Boston, Chicago, Seattle, Melbourne and Washington DC..  We also partner with Fortune 500 companies to spur innovation through increased digital fluency and more effective approaches to collaboration.

Job Description:

We are looking for a well rounded individual, who leads by example. Our community is at the heart of what we do at GA and we need someone bright, kind, and organized to be a Front Lines Lead.  We are looking for someone with a strong customer service background, an ability to prioritize and strategically execute multiple projects, and demonstrated skills in customer service and office management.

This position is heavily involved in managing the daily operations of our global Headquarters, strategically coordinating the setup and breakdown of events, troubleshooting AV/technical, logistical and maintenance issues as they arise, and keeping track of ordering and inventory...all with a smile on your face.

-Oversee space preparation for daily operations and special events

-Perform facilities checks and troubleshoot A/V issues

-Create and maintain a positive environment and comfortable space for staff and guests

-Greet visitors and check in event attendees.

-Communicate with weekend teams

-Inventory and space maintenance projects

*This is a part-time position in New York City*

*Must be available mornings Monday-Friday from 7:30am - 1pm*

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