Front Lines Associate

Recently voted Fast Company’s #1 Most Innovative Company in Education and #28 Most Innovative Company in the world, General Assembly is a venture backed, post Series D, NYC-based startup in our fourth year. General Assembly transforms thinkers into creators through education and opportunities in technology, business, and design. We offer classes, workshops, long-form courses, and events in worldwide markets including New York where we are headquartered, Atlanta, Austin, London, Hong Kong, Sydney, San Francisco, Los Angeles, Boston, Chicago, Seattle, Melbourne and Washington DC..  We also partner with Fortune 500 companies to spur innovation through increased digital fluency and more effective approaches to collaboration. 

We are looking for a well rounded individual who leads by example. Our community is at the heart of what we do at GA and we need someone bright, amiable, and organised to be the face and first interaction with our students and instructors. We’re looking for a multitasker who has a strong desire to help people and problem solve in a timely manner.

You will manage aspects of program execution - event set up, greeting students and instructors, troubleshooting AV/technical issues as they arise and tidying up before/after class. You should be passionate about the startup ecosystem and excited to learn.

The main focus of this role is to be a customer service wizard assisting in:

Campus management/production:  

  • manning reception, greeting students and instructors and checking them in for class
  • setting up and packing up for events and classes (there are many moving pieces),
  • tidying up before and after class,
  • assisting the marketing team and course producers with various production tasks,
  • assisting with office orders and some social media posts,
  • troubleshooting AV/tech issues that arise.

As a Front Lines Associate at General Assembly, you will be at the centre of Sydney’s technology ecosystem. You will have the opportunity to interact with some of the smartest entrepreneurs, hackers and designers on a daily basis - and you will be directing them when they’re on the GA campus!

We are currently hiring for several part-time roles at our city campus, Level M, 56-58 York St Sydney.

Hours: 2-3 nights per week from 4:30-9:30pm (or 4:30-8:00pm on Fridays), some Saturdays may be required. We are looking for flexibility in schedule. 

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