Remedy CI Engineer

Ready to make an impact? If so, please read on!

GEICO's ITSM team is looking for an experienced Remedy CI Engineer to perform asset discovery, create application models and populate the Remedy CI database with CIs and service models to support Event Correlation, Change Management impact analysis and troubleshooting for Major Incidents. You will develop a blueprint of CIs to be loaded into BMC Remedy CI database. You will Install, upgrade and maintain ADDM / BMC Discovery. You will collect requirements from SOD, DevOps and Application Development teams and create blueprint of the data that will be stored as CIs. You will develop business service models for most complex applications of an IT organization. You will create a plan for ITSM to become a data aggregator of modernized IT Service delivery CIs (federated) to retrieve CI data that is required for insight into IT Service delivery and associated changes. You will conduct audits of enterprise assets to identify servers and devices running out-of-date software.

Would you like to join this innovative team? If so, do you meet these qualifications?

Candidate Qualifications:

• 5+ years as a BMC Remedy engineer
• ITIL Foundation certification preferred
• Import discovery tool data set and application models into Remedy CI database
• Experience normalizing Remedy CI data
• Experience in reconciliation of Remedy CI data
• Experience federating Remedy CI data from different data sources
• Experience using Remedy data management tool to load ITSM data
• Experience developing or customizing Remedy applications
• Experience developing SSIS packages or queries for SQL or Oracle RDBMS databases
• Prefer experience with Remedy OnDemand SaaS solution
• Experience discovering IT Assets using different discovery tools like BMC ADDM and Microsoft SCCM.
• Prefer experience with Remedy OnDemand SaaS solution
• Expose ITSM tooling API for consumption by modernization IT Service delivery APIs


For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.

Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program, including:

  • 401(k) and profit-sharing plans
  • Medical, dental, vision and life insurance
  • Paid vacation, holidays and leave programs
  • Tuition reimbursement
  • Associate assistance program
  • Flexible spending accounts
  • Business casual dress
  • Fitness and dining facilities (at most locations)
  • Associate clubs and sports teams
  • Volunteer opportunities
  • GEICO Federal Credit Union

Benefit offerings for positions other than full-time may vary.

GEICO is an equal opportunity employer. GEICO conducts drug screens and background checks on applicants who accept employment offers.

How to Apply

Click "Apply for Job" to complete your application. You will need an active email address and phone number. Please upload your resume, preferably as Word .doc files or PDF. Once you begin your application you can save it and access it later. Your application should include any work and/or internship experience from at least the past five years.



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