VP, Digital Client Experience

What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the world’s leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

Responsibilities:


  • Serve as the product leader for our engagement and email teams focused on helping clients understand how we can better help them with their most important priorities

  • Implement a “lean” approach to content product development where you and the team strive for early validated learnings that leads to shorter cycle times for delivering customer value

  • Build a scalable machine for producing habit-forming digital experiences working closely with our Research and Product teams across Gartner

  • Monitor and understand the competitive landscape and the implications for the product

  • Contribute to continually improving our product development processes


Job Requirements

General Qualifications:

●      7-10+ years’ experience in B2C or B2B product, and / or strategy consulting engagement manager (e.g., McKinsey, BCG, etc.)

●      Bachelor’s degree required - preference for advanced degrees, especially Ph.D.’s (e.g., Physics, Math, Computer Science, etc.)

●      Strong discovery leader - natural curiosity, strong questioning, observation, experimentation skills.

●      Strategic delivery track record: ability to craft and articulate a clear vision and implement effective programs

  • Analytically sound - strong quantitative skills, understands correlation vs. causation, error bars, grounded in A/B testing.

●      Motivated by dynamic, constantly changing environment fixed to an aspirational goal

Ability to connect with people of different backgrounds; demonstrated ability in interviewing clients and leading market research; experience with high-performing teams

Job Requisition ID:30946

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