Territory Mgmt Lead Specialist - Fort Myers


Territory Management Lead Specialist – Fort Myers

When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be.

Position’s Location:

Our Southwest Florida (Fort Myers) Gartner Campus is our largest office globally with 1,700 associates across four buildings. This location offers associates amenities which include two onsite cafes, onsite gym, outdoor walking track, open patios, and modern work spaces which foster a creative and positive work environment.

Looking for a healthy balance of work and play? You’ll love our Southwest Florida location. World class beaches, exciting nightlife, affordable cost of living, and top local schools and universities are just a few of the reasons why our area is one of the fastest-growing in the nation.

About the role:

The Territory Management Lead Specialist is responsible for consolidating and uploading leads into Gartner systems, routing leads to the appropriate region, and maintaining territory and account intelligence data.

What you’ll do:

  • Maintain the Become a Client lead process, ensuring leads are matched correctly to accounts and any unassigned leads are assigned to Account Executives within 2 hours of receipt
  • Collects data on sales leads from various sources; verifies data’s accuracy; and loads it into the Customer Relationship Management (CRM) system
  • Monitors a global Leads email box and respond to inquiries
  • Manually routes and tracks leads for specified groups as needed (e.g. determines region and routes/tracks it accordingly) (including account assignment)
  • Coordinates and completes additional projects and ad hoc requests as needed
  • Collaboration with the Master Data Management (MDM) Operations team and Cash Applications team for the correct and timely alignment of Event Registration Leads
  • Working towards continuous process improvements to seek additional efficiencies


Who you are:

  • Motivated, high-potential performer, with demonstrated ability to influence and lead
  • Strong communicator with excellent interpersonal skills
  • Able to solve complex problems and successfully manage ambiguity and unexpected change
  • Teachable and embracing of best practices and feedback as a means of continuous improvement
  • Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges


What we offer:

In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:
  • An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values
  • Limitless growth. We work with you to help you meet your goals and advance within the company
  • Encouragement to be innovative and challenge status quo
  • Exposure to industry leading training and development
  • Performance based recognition and rewards


About Gartner :

Gartner, Inc. (NYSE: IT) is the world’s leading research and advisory company. The company helps business leaders across all major functions in every industry and enterprise size with the objective insights they need to make the right decisions. Gartner’s comprehensive suite of services delivers strategic advice and proven best practices to help clients succeed in their mission-critical priorities. Gartner is headquartered in Stamford, Connecticut, USA, and has more than 13,000 associates serving clients in 11,000 enterprises in 100 countries. For more information, visit gartner.com.

Job Requirements:

What you’ll need:
  • Associates degree or equivalent work experience
  • 0-2 years business experience, including data entry experience
  • An ability to handle multiple assignments and meet deadlines using superior multitasking and prioritization skills
  • Exceptional administrative, organization, and time management skills
  • Outstanding attention to detail and quality control
  • Strong interpersonal, written and oral communication skills
  • An excellent customer service ethic
  • A high degree of intellectual curiosity including demonstrated initiative and resourcefulness
  • Excellent interpersonal skills, a team player with the ability to build strong internal business partnerships
  • An ability to communicate and collaborate within a matrixed environment
  • Time management skills with the ability to meet deadlines in a sometimes high pressure environment
  • Advanced Microsoft Excel skills is a plus
  • Salesforce.com experience is a plus
  • A desire to work in a high energy, fast paced environment


Job ID 00020311


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