Territory Management Analyst

    • Fort Myers, FL

What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the world’s leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

About this role: 
Process and maintain sales territory assignments for sales teams and assign incoming prospect leads in the CRM System

What you’ll do: 
• Administer of the worldwide territory management process
• Administer the process to create and maintain the territory hierarchy in Client Connect
• Administer the process to distribute leads to Gartner Sales Executives
• Manage regional lead queues in Gartner's CRM system Client Connect
• Research and assign leads which could not be auto assigned
• Utilize Gartner's internal systems, Hoovers, Google and company websites to research company location, industry, revenue, subsidiaries etc.    
• Map and assign leads to Gartner Sales Executives based on above research
• Monitor a Leads email inbox responding to queries & manually assigning leads 
• Assign people, clients, or prospect accounts to the territories within the hierarchy
• Monitor regional email inboxes responding to queries & territory change requests
• Research, analyze and process change requests, ensuring all change requests conform to current corporate policies & strategies escalating as appropriate
• Perform validation and data quality checks as required
• Understand and enforce the sales strategy and Rules of Engagement, escalate issues as appropriate
• Provide senior Analyst & Mgr. information regarding system issues, enhancements & performance of system to be shared with STG

 What you’ll need:
• Bachelor’s Degree preferred
• 2-3 years business experience
• Strong analytical skills with ability to identify potential issues/trends
• Strong customer service skills & ability to communicate effectively with a diverse client group
• Ability to work with cross-functional teams
• Strong initiative & willingness to take on projects in a proactive manner
• Ability to prioritize workflow & meet required deadlines
• Excellent verbal & written communication skills & listening skills
• Flexibility
• Microsoft Office skills essential

Who you are:
• Motivated, high-potential performer, with demonstrated ability to influence and lead
• Strong communicator with excellent interpersonal skills
• Able to solve complex problems and successfully manage ambiguity and unexpected change 
• Teachable and embracing of best practices and feedback as a means of continuous improvement
• Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges

What we offer:
In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including: 
• An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values
• Limitless growth. We work with you to help you meet your goals and advance within the company
• Encouragement to be innovative and challenge status quo
• Exposure to industry leading training and development
• Performance based recognition and rewards

Job Requisition ID:37665

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