Sr Program Manager, Research Events Programs, Gartner Research



Gartner, Inc. (NYSE: IT) is the world’s leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. We work with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A.– Visit gartner.com to learn more.

Responsible for the management and execution of Research Events processes, systems, and communications.

Use subject matter expertise to prepare and maintain research project and process workflow content, materials & documentation.

Create, run and maintain tracking and reporting processes and tools to monitor aspects of business operations

Create and provide training and business process support for research systems and processes.

Be an Subject-matter expert within Research Events Programs:

Lead and support business initiatives and process development for multiple, concurrent, complex programs and initiatives.

Accountable for Research and Event program and project execution that positively impacts growth and client retention while optimizing resources, processes, and scaling the business.

Partner within Research, Events and other key business areas to Identify, create and execute on operational strategies and tactical plans.

Lead and direct process management through process design, execution and service excellence.

Employ an expert, service, and champion-mindset with a targeted approach that will achieve measureable business impact.

Maintain an excellent business acumen. Demonstrate an understanding of Gartner Research and Events in order to effectively lead and manage Research Events projects, programs and processes.

Apply project planning methodology to all projects, underpinned by fact-based data and change management measurement criteria to continually assess outcomes to improve project execution.

Deliver regular project reporting (monthly/quarterly) to key stakeholders to communicate progress and metrics measurements.

Design and deliver program communications and presentations to all management levels within and beyond Research. Manage ongoing interactions and communications with internal stakeholders.

Create and manage success measurement criteria to continually assess outcomes to improve project execution.

Deliver regular project reporting (monthly/quarterly) to key stakeholders to communicate progress and metrics measurements.

Design and deliver program communications and presentations to all management levels within and beyond Research. Manage ongoing interactions and communications with internal stakeholders.



Qualifications:



10+ year’s business experience, with progressive responsibility, in an extremely fast paced work environment.

5+ years successful project management experience involving implementation of large strategic projects across a complex matrix organization with distributed virtual teams.

Demonstrated track record of successful business analysis, design and management of optimized processes, projects and programs in a complex global workforce environment.

Additional:

Understanding of Gartner Events, Product, Sales and Marketing Strategies

Project management experience involving implementation of large strategic projects in a complex matrixed organization with distributed virtual teams.

Demonstrated track record of successful business analysis, design and management of optimized processes, projects and programs in a complex global workforce environment.

Excellent project management skills inclusive of understanding business operations, process decomposition, scoping, planning, analytical, needs requirement, organization, initiative & problem solving skills.

Knowledge of Gartner technologies and applications is desirable.

Knowledge of Project Management and Business Analyst tools such as Microsoft Project, Visio and Excel.

Strong communication & change management skills

Ability to collaborate, negotiate and influence to manage diverse groups to reach successful outcomes.

Leads and executes as an expert providing guidance and value along the way.

Ability to work independently and as a collaborative team player, with excellent time management & prioritization skills to manage a heavy, diverse workload, multiple non-routine complex projects, often with competing priorities and tight deadlines, concurrently, maintaining complete control over process at all times.


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