Research Director, Product Development, Technology and Service Providers, Gartner Research

What makes Gartner Research a GREAT fit for you? When you join Gartner Research, you’ll be part of a leading-edge team that values expert insights, bold ideas and intellectual courage. You’ll deliver must-have research through compelling client interactions, and contribute to our double-digit growth by providing our clients worldwide the unbiased insight they need to make the right decisions on their key initiatives. Through constant learning, discovery and collaboration you’ll not only help clients deliver on the promise of digital, you’ll grow your career and the scope of your impact across industries. Our culture demands hard work — and rewards it with exceptional opportunity. If you’re always looking for what’s next in technology, Gartner is looking for you.

Research Director, Product Development, Technology and Service Providers, Flexible NA Location

We are looking for a product management expert with demonstrated expertise in product development. The candidate should have an agile mind, and outstanding client skills. Product development leaders in the technology provider space face a rapidly changing environment and are constantly challenged to accelerate time to market, improve customer experience and differentiate their products. The environment is in a constant state of intense competition and disruption. The successful candidate will have both expertise and an understanding of the role of technology product development leaders including best practices in the following areas:

Managing buyer demands

Product differentiation

Understanding and delivering on customer needs

Improving development processes

Demonstrating a firm grasp of commercial realities, you will be responsible for gathering, supporting and prioritizing client insight requirements, defining the research vision for product development coverage and generating world class thought leadership research via written and verbal interactions with Gartner s Technology Service Provider client base. You will assess the market opportunity for relevant processes, approaches and technologies, presenting powerful competitive analysis and customer opportunity assessments to technology providers.

As a research analyst you will have daily contact with product development managers responsible for product design, development and customer experience. Using your considerable first-hand experience and your research you will provide advice and analysis. Based on your client interactions and research you will contribute to forming Gartner s industry influencing thought leadership surrounding the product development role in the technology provider space.

Successful candidates will have:

At least 5 years or more relevant experience in product development processes, customer experience, product design principals and product engineering.

Broad technology product management and industry experience

Familiarity with development techniques such as Lean and Agile

Education to degree level in a related science, MBA preferred.

Located in the US, EMEA/U.K.

Ability to interact at all levels of an organization.

Ability to represent and defend analysis in client interactions.

Excellent writing and presentation skills. Written work must be concise and persuasive.

Strong communication and interpersonal skills.

Job Requisition ID:G21045

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Job ID G21045

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