Leadership Client Manager
What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the world’s leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.
Leadership Client Manager - Egham
Are you an experienced Client Manager who is great at delivering service to senior level individuals
and their teams? Are you passionate about technology, enjoy working with multiple clients and
comfortable working in a target driven environment?
We are looking for a Client Manager to join our Client Services Organisation in our newly built state
of the art Centre of Excellence (COE) in Egham. You’ll be part of a fast-paced, dynamic team
providing the highest level of client support to C-level individuals in some of the world’s most
successful companies. You will build relationships with our existing clients ensuring they receive
value from their Gartner services. You will understand their critical initiatives, align Gartner research
and expertise, and help Gartner maintain its growth by ensuring strong client retention.
A typical day might look like:
Partnering with senior team members to identify your client’s key initiatives and providing
solutions to ensure your client base receives value
Interpreting and delivering customized research to your clients
Supporting the on-boarding of new clients and renewal of existing clients
Delivering on-site member support at annual Gartner events
Partnering with senior team members to conduct quarterly review calls with your clients to
ensure they are receiving value from their service
Ensuring client satisfaction, retention, operational efficiency and quality
You’re great at:
Speaking fluent English
Building relationships over the phone with senior level individuals
Using your previous experience to deliver exceptional client service
Collaborating with others to overcome challenges whilst working in a fast paced dynamic
Organising your time and planning
Clear and concise communication
You may have:
A Bachelor’s Degree
Previous experience working in the technology industry
Fluency in an additional European language
Competitive compensation and exceptional benefits
Free on site gym membership with Nuffield Health
An upbeat, positive working environment
Limitless career growth
World class training & coaching.
A great office with a restaurant, Starbucks, a rooftop terrace and great transport links to
central London and Heathrow airport
Job Requisition ID:40771
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