Event Registration Specialist

What makes Gartner Events a GREAT fit for you? When you join Gartner Worldwide Events you'll be a part of a team that serves more than 60,000 business and technology leaders, including over 8,000 CIOs, at 65+ events each year. You’ll work with smart people, receive continual investment in your talent and learn about the latest in all things digital. With annual event revenue expected to exceed $300 million, our events team has achieved double-digit growth and is positioned to exceed that growth in 2016 and beyond. If you enjoy challenge, connecting with people and are optimistic about your future, don’t miss this opportunity.

Event Registration Specialist Role Description

Event Registration Specialists (ERS) are client facing and focused on driving increased utilization of outstanding tickets that are issued to Gartner clients or are purchased stand alone. This allows the Event Attendance Specialists (EAS) to spend their time on revenue generating activities which will result in increased EAS sales and productivity.

The Event Registration Specialist will:

  • Establish and maintain EAS and Research AE relationships and collaboration within territory
  • Conduct Account Planning sessions with account team to devise a ticket utilization strategy
  • Engage with large client and non-client organizations that hold unused tickets
  • Work with ticketholders to understand their role and current initiatives in order to align them to the proper event
  • Present value proposition of Gartner Events to ticketholders in order to drive increased ticket utilization and event attendance
  • During ticketholder conversations, undercover potential upsell opportunities and ask for referrals to forward on to the EAS
  • Work with ticketholders to get registered and plan their event agenda
  • Follow departmental communication strategy with all outbound communication to ticketholders
  • Conduct client meetings daily
  • Maintain the outbound phone and email levels needed to exceed ticket utilization target
  • Maintain a professional communication style in all external and internal communications
  • Demonstrate Executive presence and Business Acumen, especially when communicating with ticketholders at C-level and VP level.
  • ERS associates will be primarily measured on the level of increased ticket utilization
  • Work with ticketholders to get registered and plan their event agenda


  • Bachelor’s Degree Preferred
  • 1-2 years of Business experience; Entry level with strong internship experience
  • Experience working with Senior Level Executives preferred
  • Prioritization skills
  • Excellent communication skills – ability to speak with CIO’s and VP level attendees
  • Business acumen 
  • Ability to communicate clearly and persuasively, both verbally and in writing
  • Strong interpersonal skills
  • Collaboration

Job Requisition ID:27128

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Job ID 27128

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