Director, Content Strategy, Gartner Research & Advisory


Director of Content Strategy (Tools) is responsible for planning, designing and executing strategic initiatives to support business growth, client engagement and retention through Gartner’s portfolio of online interactive tools.

 Plans, designs and executes complex Research Content Strategy initiatives, programs and projects for the Gartner tools portfolio. Work independently yet in alignment with Research and Gartner business objectives.

  Manages the multiple complex work streams required to execute complex Research content strategy projects. Be adept at working with stakeholders across all areas: Product, Platform, IT, Research & Advisory, Sales and Service.

  Develop a strategy and roadmap for tools evolution projects in alignment with Research objectives and Product/Client Experience objectives

  Identify opportunities for innovation and continuous improvement especially in the ways Gartner leverages data collected by tools

  Be recognized as an expert in Research content, strategies, business processes and systems

  Develop business cases and scope documents for projects

  Create project plans, and supporting documentation for each project

 Work closely with IT teams to ensure fast and accurate development of new tools

  Apply program management to multiple projects to ensure projects deliver as expected, resources are utilized efficiently and business impact is maximized

  Work with the VP/MVP to scope and prioritize projects

  Lead and matrix manage project teams; coach and mentor project managers and team members

  Provide change management support to individual projects

  Improve the quality and practice of project management within RSO

  Provide input and support to RSO teams where required

 Partners with the Content Promotion function to ensure initiatives are effectively promoted and include the relevant Sales and Service enablement support to meet overall objectives

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Job Requirements:

Bachelor’s Degree or higher

12+ years’ experience owning and managing content, strategy or product and/or product strategy and programs within a large, complex global organization

Demonstrated track record and experience working in a complex and fast paced global work environment preferably in Research, STG, or Consulting.

Excellent written and oral communication skills and the ability to communicate effectively with a broad spectrum of roles and titles.

Demonstrated track record designing and implementing effective process, development or systems programs.

Demonstrated track record designing and managing optimized processes, projects and programs in a global workforce environment.

Demonstrated attention to detail required.

Experience in managing the content lifecycle.

Excellent negotiation, influencing, collaboration, communication, and presentation skills required

Demonstrated experience and track record applying change management best practices to strategies, projects and programs.

Extensive experience with Microsoft software including Excel, Word, PPT and Project. Also has a solid understanding and usage of databases, analysis tools, standard reporting tools.

Location: This role can be based out of any major Gartner office location.

Job ID 00020123


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