Director, Content Strategy, Gartner Research

Director of Content Strategy is responsible for planning, designing and executing strategic Research and content initiatives to support business growth, client engagement and retention.

Plans, designs and executes complex Research Content Strategy initiatives, programs and projects independently yet in alignment with Research and Gartner business objectives.

Manages the multiple complex work streams required to execute complex Research content strategy projects.

Develop a strategy and roadmap for Research content evolution projects in alignment with Research objectives and Product/Client Experience objectives

Identify opportunities for innovation and continuous improvement

Be recognized as an expert in Research content, strategies, business processes and systems

Develop business cases and scope documents for projects

Create project plans, and supporting documentation for each project

Apply program management to multiple projects to ensure projects deliver as expected, resources are utilized efficiently and business impact is maximized

Work with the VP/MVP to scope and prioritize projects

Lead and matrix manage project teams; coach and mentor project managers and team members

Work with Product, Platform and IT teams (and others where applicable) to ensure the success of projects

Provide change management support to individual projects

Improve the quality and practice of project management within RSO

Provide input and support to RSO teams where required

* Partners with the Content Promotion function to ensure initiatives are effectively promoted and include the relevant Sales and Service enablement support to meet overall objectives


Bachelors Degree or higher

12+ years’ experience owning and managing content, strategy or product and/or product strategy and programs within a large, complex global organization

Demonstrated track record and experience working in a complex and fast paced global work environment preferably in Research, STG, or Consulting.

Excellent written and oral communication skills and the ability to communicate effectively with a broad spectum of roles and titles.

Demonstrated track record designing and implementing effective process, development or systems programs.

Demonstrated track record designing and managing optimized processes, projects and programs in a global workforce environment

Demonstrated attention to detail required.

Experience in managing the content lifecycle.

Excellent negotiation, influencing, collaboration, communication, and presentation skills required

Demonstrated experience and track record applying change management best practices to strategies, projects and programs.

Extensive experience with Microsoft software including Excel, Word, PPT and Project. Also has a solid understanding and usage of databases, analysis tools, standard reporting tools.

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