Director, Business Sales

• Own the execution of key cross-functional initiatives working closely with Global Sales Operations team and cross-functional teams – design solutions, manage schedule, key decisions, issues and implementation

o Conduct analysis on value and ability to implement

o Develop ways to identify key levers and approaches

o Pilot and roll out validate feasibility

o Ensure high quality execution of best practice

o Identify and act on opportunities for continuous improvement

• Maximize retention by optimizing the retention program the service teams utilize, work with these teams to implement any changes needed

• Drive growth by prioritizing and implementing key growth actions across Business Sales

• Lead and develop programs to increase qualified product and service opportunities through the Sales organization

• Shape and define the product strategy - manage pricing strategy, product roadmap, and work across the organization to deliver on strategy

• Create and implement the strategy to build marketing collateral that is highly leveraged by Sales to support client discussions

Work closely with Sales communication and change management team to drive implementation of key initiatives

Conduct research and custom analyses to drive fact-based decision making that improves overall performance and economics

• Identify new opportunities to improve client retention and contract value growth. Lead efforts to capture the opportunity. Perform high-quality quant- and qualitative analytics for long range planning and other major initiatives


Bachelor’s degree with emphasis on coursework of a quantitative nature, preferably finance, engineering, computer science, mathematics, or economics - MBA preferred or equivalent work experience

• 6+ years of relevant job experience with similar essential duties. Consulting background (McKinsey, Booz Allen, BCG, etc.) strongly preferred

• Strategic leadership skills; ability to craft and articulate a clear, consistent vision and implement effective operating plans

• Demonstrated ability to deliver presentations

• Strong sense of natural curiosity, quick analytical skills, instinctive math skills

• Understanding of B2B sales

• Demonstrated ability to translate quantitative analysis into actionable business strategies

• Extensive experience in presenting and communicating ideas to key stakeholders across businesses

• Outstanding written and verbal communication skills, as well as excellent organizational, interpersonal, and team skills

• Very strong Excel and PowerPoint skills

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