Conference Manager

Primary Responsibilities:

• Be fully responsible for the successful execution and delivery of Executive Programs standalone events as well as experiences within events
• Work closely with Sr Manager, Executive Programs Events, to ensure event environments are created that meet the needs of our members
• Effective project management and accurately track and evaluate results on overall project goals.
• Actively participate in the operational planning and improvement of event features and programs (member experience and journey, Lounges, VIP opportunities, special events and activities).
• Partner with Program Directors to develop and deliver Executive Programs -sponsored programs within events including sessions, receptions and meals for target audiences
• Venue management including but not limited to rooms, meeting facilities, F&B, meeting materials, A/V
• Actively participate in the process of reviewing, enhancing and executing event features and programs, analyzing attendee feedback to ensure we are delivering exceptional, relevant event experiences
• Support strategy to increase member and prospect attendance across all events..
• Lead, communicate, and collaborate across with internal and external partners. Inspiring confidence and translating our strategy to ensure seamless delivery of each event experience.
• Support client growth and retention by partnering with internal communications channels to support clear and up to date communications.
• Direct responsibility for event budgets including preparation, negotiations, accurate monthly forecasts for events, alert management for risks and recommendations for corrective action

Expected Results:

• Full understanding of Executive Programs product
• Build and maintain excellent working relationships
• Successful translation of business' event strategy into an effective execution strategy
• Application of best practices to create repeatable, high impact event processes
• Flawless operational management and shared delivery of annual events
• Work effectively with Global Executive Programs team
• Achievement of financial objectives through strong financial management

Key Contacts:

• Global event operations team
• Event Production, Sales and Marketing teams
• Research, Sales, Executive Programs, Consulting, Finance, Global counterparts in APAC and NA
• Third party event partners, venues & hotels #L1-LM2

Job Requirements:
Professional Experience:

• 6 + years of event management experience
• End-to-end Event management and delivery to Senior level clients
• Experience of working in a complex multi layered corporate environment with multiple stakeholders
• Prior experience researching, negotiating contracts for meeting services and working with hotels and external vendors
• Financial Management

Key Competencies:

• Excellent interpersonal skills - team player who works well with others, together reaching challenging goals under very tight deadlines
• Business-minded individual with the ability to understand client impact on all aspects of the event
• Client focused - superior customer service skills
• Excellent written and oral communication skills
• Strategic Thinker - Self-motivated, collaborative and solution oriented
• Passionate, Energetic & Enthusiastic
• Prior experience researching, negotiating contracts for meeting services and working with hotels and external vendors
• P&L Management and effective financial skills
• Willingness to travel
• Fully competent in Microsoft office, especially Excel #L1-LM2

Job ID 00019816


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