Stock Associate - Twelve Oaks
About the role
The Stock Associate generates sales and cultivates customer loyalty by ensuring operational processes and standards are executed while ensuring a neat, clean and organized store. Stock Associates are responsible for creating a seamless Brand experience between back of house and the sales floor and are expected to perform a variety of cross-functional tasks as assigned by the Leader on Duty or as needed.
What you'll do
- Displays a "customer is the priority" mindset at all times
- Consistently treats all Gap customers and employees with respect and contributes to a positive work environment
- Accountable to contribute to the achievement of store goals and results
- Upholds the commitments to the company's processes, values and Code of Business Conduct
- Collaborates with store team to develop innovative solutions to business needs
- May flex between customer or support roles as needed by the business
- Meets or exceeds Company productivity standards for all operational processes: shipment processing, markdowns, merchandise signage, replenishment and recovery of sales floor and stockroom
- Executes Omni-Channel processes to ensure customer needs are met (i.e., SFS, RIS)
- Prepares and executes shipment assembly line tasks to company standard; flexes to all areas of the shipment line as needed
- Assists in executing merchandise flow and product placement
- Identifies and communicates opportunities while replenishing size specific quantities throughout the store in response to sell-through
- Performs audit and transfers of damaged and defective merchandise, completes re-tickets and charge sends
- Ensures neat, clean and organized areas throughout the stockroom and selling floor; performs all assigned cleaning duties
- Ensures unsold and/or returned merchandise is returned to the selling floor within established company standards
- High School Diploma or equivalent experience preferred
- Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals, and lift/carry up to 30lbs.
- Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
This job description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended include all duties and responsibilities.
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