Specialist, Product Operations - Northcross

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the role

As a Specialist, you're responsible for supporting our management team by performing functional tasks as assigned. You will act as a mentor and role model to Leads & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met.
What you'll do

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Serve as a role model to achieve priorities in store with the customer as the primary focus.
  • Enhance customer experience by using all omni channel offerings.
  • Take action based upon direction from the Sales & Service Leader and collaborate effectively with employees.
  • Support Sales& Service Leader duties during non-peak hours.
  • Lead and manage execution of assigned specialized functional area- merchandising or product operations.
  • Be accountable to personal goals which contribute to overall store goals and results.
Who you are
  • A current or previous retail employee with 6 or more months of experience.
  • Work well under pressure and thrive in a fast-paced environment.
  • Determined to lead and inspire others to learn and grow through coaching and mentoring.
  • Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.
  • Ability to travel as required.
Benefits at Old Navy
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
  • One of the most competitive Paid Time Off plans in the industry.
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
  • Employee stock purchase plan.
  • Medical, dental, vision and life insurance.
  • See more of the benefits we offer.

For eligible employees


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