Specialist - Overnight (Part-Time) - Times Square (New Store)

Are you ready for the next big thing? (We mean REALLY big.)

This fall, Gap and Old Navy will celebrate the biggest grand openings since the launch of the first Gap store in 1969 – a pair of flagship stores in the heart of New York City's Times Square.

They'll be the most high-profile stores in Gap Inc.'s fleet, in a location that welcomes more than 50 million people every year and we're looking for the best of the best to lead these one-of-a-kind stores. It's a career-defining, life-changing opportunity and we're looking for nothing short of exceptional to be a part of our Times Square team.

Want to be a part of the excitement? We'd love to meet you!

Stop by our hiring events:

Saturday, August 12 from 9AM - 9PM

Wednesday, August 16 from 9AM - 9PM

Millennium Broadway Hotel

145 West 44th St., Room 6.01

New York, NY 1003

Please apply now, we'd love to see you at the event!

OVERVIEW

As the Specialist, you are responsible to support the management team to perform -functional tasks as assigned; guiding work, while supporting a positive work environment. Specialists will act as a mentor and role model to other associates to support service behaviors and the execution of tasks in specific areas of expertise. You contribute to a high performing team and consistently deliver a best-in-class customer experience. This role will be focused on connecting with employees and customers to ultimately assist in achieving store performance goals; including meeting the sales budget, building market share, as well as other Company-wide defined goals. As an important part of the Sales Associate team, you will reinforce performance expectations by role modeling behaviors and communicating how to achieve the Brand Vision and achieve or exceed the goals / strategies of the store.

ORGANIZATIONAL LEADERSHIP

  • Guides processes and completes work based on management direction for a specific functional area within the store
  • Ensures the consistency of operational processes and execution
  • Assists the management team to achieve performance goals and execute standard operating procedures
  • Contributes to the creation of an effortless service culture, delivering best in class, on-brand experiences, exceeding customer expectations, building loyalty and ultimately increasing market share to drive our profitable top line growth
  • Upholds the commitments to the company's processes, values and Code of Business Conduct

KEY RESPONSIBILITIES

  • Supports the store management to ensure work tasks are completed in a timely and efficient manner
  • Executes initiatives designed to drive customer satisfaction and business efficiencies
  • Provides Support in execution of marketing and visual presentation to promote sales
  • Reads communications and interacts with store management to be knowledgeable of all current initiatives, priorities and business metrics
  • Serve as a Brand Ambassador to achieve priorities in store, with customer as the primary focus
  • Mentor and train individuals; provides on the job training to associates sharing a higher level of knowledge of product and processes
  • Takes action based upon direction from Leader on Duty and collaborates effectively with employees
  • Build expertise in assigned specialized functional area

KEY EXPERIENCES

  • Drives Results – demonstrated ability to personally achieve and support others to drive results
  • Collaboration & Influencing – responds to employees and customers to assistance; support where a need is identified
  • Trust & Honesty – Acts in line with values and guiding principles
  • Customer Impact – Has responded to customers with a sense of urgency and utilized a basic understanding of customer behaviors to identify when a customer may need additional assistance
  • Demonstrated interest and initiative to develop skills and improve capabilities
  • Team-oriented, approachable, respectful and is looked up to as a role model of the brand

1514 BROADWAY

10036

  • High School Diploma or equivalent experience preferred
  • 1-2 years of retail experience preferred with a minimum of 6 months Gap Inc. experience
  • Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals, and lift/carry up to 30lbs.
  • Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts

Meet Some of Gap Inc.'s Employees

Dan L.

Director Of Merchandising, Gap

As Merchandising Director of Men’s and Women’s fitness, Dan lets customers take the lead on GapFit’s collection. He's involved in many fashioning functions, from detailing design to sampling, swatches, selection and clothing production.

Elise P.

Manager, Corporate Strategy & Business Development, Gap

Elise identifies growth opportunities, new products, and new customer bases. It's her responsibility to keep Gap Inc. at the forefront of industry innovations.


Back to top