The Senior PQA supports Gap International Sourcing (GIS) quality initiatives at the factory level through process monitoring; capability evaluations; performance reporting; benchmarking best practices and training factory staff (Factory Key Representative and Designated Auditor). The Senior PQA performs all work with the clear objective of improving overall product quality as measured through final inspections, DC Audits and In-Market reports and in accordance with Gap Inc Code of Business Conduct (CoBC) protocols. ESSENTIAL DUTIES & RESPONSIBILITIES: • Confirm and monitor progress of ‘high risk’ products at factory • Oversee preparation and implementation of RCA/CAP activity at the factory • Train and Monitor factory FKR/DA teams to meet GIS quality goals and expectations • Ensure all FKR/DA findings/reports/documents are completed on time and communicated to business partners • Conduct regular and un-announced factory audit, final inspections, DA correlations and Technical evaluations • Ensure timely and accurate input of final inspections into QAS • Provide vendors/factories with the knowledge and resources to support multiple Brands/Categories in product development, risk management, RCA/CAP, quality control and quality assurance to Best Practice levels • Support vendors/factories to maximize productivity and increase efficiency and quality of bulk shipments • Undertake quarterly CoBC assessments as assigned. • Promote and enhance communication between vendors, factories and GIS • Collaborate with the Regional PQA department, CoE team and Category business partners to improve quality ORGANIZATION RELATIONSHIPS: 1. Internal Contacts - Category PQA Leader/Regional PQA Leader/PQA Manager - Category Technical teams - Product Safety / Testing / Color teams - Vendor Management and Mill Management team 2. External Contacts - Vendor and Factory management (VKR/FKR/DA) - Embroidery, printing, laundry, raw material, sundries suppliers - 3rd party audit team Requirements: 1) Knowledge, skills & abilities: • Strong knowledge of manufacturing processes within the apparel/non-apparel industry and specific knowledge for relative category • Strong technical product skills • Solid industry knowledge including market trends for new vendor sourcing and development • Ability to create reports, provide analysis and recommendations to improve quality • Communication skills– both written and verbal – in English and local language • Strong risk management and trouble shooting skills; works proactively • Ability to influence all levels of factory management 2) Minimum educational and experience • Tertiary qualifications in Textile or Garment (Industry related) or equivalent work experience • 5 years Quality Management role in related product • Senior level Factory Operations experience; or factory + buying office experience
Meet Some of Gap Inc.'s Employees
Theresa engineers innovative tech solutions with a small agile development team. Specifically, they work to bring mobile applications to the hands of Gap’s store associates.
Back to top