Seasonal Transportation Specialist- Tracking

About the role

This role in the Global Transportation Operation Center, based in Erlanger, KY, will execute the inbound and outbound logistics tracking of domestic and international shipments. The Transportation Specialist is responsible to ensure the successful movement and processing of Gap Inc. inbound and outbound products from origin (domestic I.T.O.s) to our DC destinations and to final third part providers across the US. This position interacts with individuals both independently and in conjunction with other internal and external stakeholders. Performs key functions that directly impact our DCs and Stores to have the right product at the right time to sell to the end customer. The work performed by this Transportation Specialist role ensures the successful movement and processing of Gap Inc. product through US to our DCs and third-party providers; in support of both our Retail and Ecommerce business.

SHIFT: Tuesday- Friday hours are flexible

What you'll do

  • Responsible for the track & trace of Inbound and outbound ground freight shipments from multiple domestic origins to multiple domestic locations and Gap Inc. distribution centers across the US
  • Partnership with Domestic Truckload & Rail Carriers, ITO and DC locations to ensure timely pick up & deliveries
  • Share with Ops Leaders the accountability for On-Time performance to meet or exceed capacity and service requirements
  • Assist Transportation Leaders on key projects by providing support and analysis as needed or requested
  • Exercises discretion and independent judgement throughout daily operations and escalates matters that create business risk.
  • Communicate critical information to internal and external partners in clear, concise, and professional manner
  • Increase stakeholder satisfaction and productivity with on-going improvement to communication, processes, and service
Who you are
  • Strong Interpersonal and Communication Skills
  • Strong Problem-Solving, Organizational, Planning, Conflict Resolution, Analytical skills, Decision Making
  • Computer Skills with Microsoft Excel, and Word applications required
  • Professional Phone Presence
  • Ability to work under pressure with high sense of urgency and manage multiple priorities
  • Ability to drive for results
  • Ability to maintain confidentiality
  • Strong Attention to Detail and Follow-up
  • Ability to make decisions independently and work with minimal supervision
  • Knowledge of Supply Chain
  • Transportation or carrier management experience preferred
  • 2 years' professional experience in Logistics preferred
  • BA/BS degree or equivalent logistics experience required
  • Flexible to work non-traditional hours (shift, weekend, and holidays) to support project needs
  • Flexible to adjust hours/schedule on short-notice (same day/weekend) to support unplanned issue resolution


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