Sales Support - Meatpacking
- New York, NY
INTERMIX is known for curating the most exciting mix of product from luxury and emerging designers. We're all about delighting our customers by helping them to discover trends, designers and notably special pieces.
Our unique culture blends an obsession with fashion with a powerful entrepreneurial energy. Online and in our stores - where merchandise is hand-selected - we're devoted to one-on-one service and styling, driven by data and on-the-ground insights that - at the end of the day, help us make our customers feel effortlessly chic. If you're bold, curious, and want to be part of an innovative approach to fashion, join us.
About the role
The Sales Support role is an entry level position and an important part of ensuring that Stylists are able to deliver a seamless shopping experience to our clients. This role requires professional, engaging and courteous greeting, cash wrap responsibilities, and acting as support to sales associates before, during and after the in-store client experience.
What you'll do
- Greet and acknowledge all customers
- Provide courteous and knowledgeable customer service in every area of the store
- Assist with the execution of floor sets
- Monitor and maintain visual merchandising standards daily per the Visual Standards Manual
- Ensure representation of all merchandise (styles & sizes) are on the floor
- Fold, straighten, fill-in and ensure correct placement of merchandise throughout the day
- Adhere to loss prevention guidelines and deter shoplifting by providing excellent customer service
- Review merchandise on the selling floor and maintain proper quantities and sizes of each item
- Remove unwanted merchandise from fitting rooms
- Follow all procedures in the POS system for ringing up sales
- Keep wrap desk neat, organized and maintained with all supplies
- Answer the phone and direct calls to the appropriate person
- Communicate with management on operational issues as they arise
- Passionate about customer service
- A team player
- Adhere to all policies & procedures of the store
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.
- Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
- Employee stock purchase plan.
- Medical, dental, vision and life insurance.
- See more of the benefits we offer.
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