Sales Support - 16th & 5th, NY

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The Sales Support Associate (Brand Ambassador) is responsible for generating sales by enhancing the customer experience creating a neat, clean and safe working and shopping environment.

Creates a positive, welcoming experience for customers

  • Demonstrates a customer first mindset while in the store
  • Accessible at all times to ensure every customer has a great experience

Drives customer service and increases sales

  • Completes tasks as directed by a leader
  • Upholds all store policies and procedures
  • Ensures standards are met throughout the day

Ensures that merchandise and store are easy to shop and accessible to customers

  • Performs all merchandise handling tasks
  • Assesses and addresses the needs of the area
  • Maintains the sales-floor, fitting rooms and cash-wrap by completing assigned tasks

Contributes to a positive working environment

  • Contributes to a neat, clean and organized work environment
  • Demonstrates values and behaviors consistent with our culture
  • Consistently provides support to fellow employees through sharing of knowledge
  • Assists team members in customer interactions



  • Previous experience in retail preferred
  • Ability to demonstrate strong customer focused service on and off the sales floor
  • Ability to communicate effectively with customers and store employees
  • Ability to receive feedback and take action when appropriate
  • Ability to follow written and verbal instruction and meet deadlines on tasks/projects
  • Ability to meet brand availability requirements
  • Ability to lift and carry 30 lbs.
  • Ability to maneuver around sales floor and stockroom

Meet Some of Gap Inc.'s Employees

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Elise P.

Manager, Corporate Strategy & Business Development, Gap

Elise identifies growth opportunities, new products, and new customer bases. It's her responsibility to keep Gap Inc. at the forefront of industry innovations.

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