Sales Assistant - Madison Avenue

About the role
The Sales Assistant role is an entry level position and an important part of ensuring that Sales Associates are able to deliver a seamless shopping experience to our clients. This role requires professional, engaging and courteous greeting, cash wrap responsibilities, and acting as assistant to sales associates before, during and after the in-store selling experience.


Selling & Client Service
What you'll do

  • Greet and acknowledge all customers.
  • Provide courteous and knowledgeable customer service in every area of the store.
Visual Merchandising
  • Assist with the execution of floor sets.
  • Monitor and maintain visual merchandising standards on a daily basis according to the Visual Standards Manual.
  • Ensure representation of all merchandise (styles & sizes) are on the floor.
  • Fold, straighten, fill-in and ensure correct placement of merchandise throughout the day
  • Adhere to loss prevention guidelines and deter shoplifting by providing excellent customer service.
  • Review merchandise on the selling floor and maintain proper quantities and sizes of each item.
  • Remove unwanted merchandise from fitting rooms.
  • Follow all procedures in the POS system for ringing up sales.
  • Keep wrap desk neat, organized and maintained with all supplies.
  • Answer the phone and direct calls to the appropriate person.
  • Communicate with management on operational issues as they arise.
Who you are

  • Passion for Customer Service, Styling and Product.
  • Must be a team player.
  • Adhere to all policies and procedures of the store.

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