Regional Director- Southwest Region
ABOUT US: In 1969, Don and Doris Fisher opened the first Gap store onOcean Avenue in San Francisco. They wanted to make it easier to find a greatpair of jeans, and they did. Their denim and records store was a hit, and itgrew to become one of the world's most iconic brands. Today we're represented in more than 1400 stores in over 40countries, and online. We have headquarters in New York, London, Shanghai,Tokyo, and, of course, San Francisco. Our unique aesthetic is optimistic cool, elevated Americanstyle. Our clothes are crafted with care, with focused attention to thoughtful design.We believe in staying true to our heritage while creating what's next. Don and Doris Fisher always wanted to "do more than sellclothes." They wanted to support the people who ran their company, to be activein their communities, and to have a positive impact on the world. Their visionhelped transform retail, and we're still following their lead. We stand for freedom and possibility for all; we championdiverse ideas that transcend generations, geographies and genders. So if you have ideas, if you're talented, if you want towork with phenomenal people, and if you think we should leave the world alittle better than we found it, we'd love to meet you. GENERAL SUMMARY: Regional Directorleads and inspires a Regional team to consistently achieve sales goals throughtheir team, along with driving critical initiatives. In this role, the RegionalDirector fosters and develops a culture that is customer centric, buildscustomer loyalty and is determined to meet or exceed performance goals. The Regional Director develops a plan of execution aligned with the NorthAmerica strategy inclusive of hiring, retaining and developing the best talent,delivering best in class store experiences while modeling the Brand Vision ofGap Brand. ESSENTIAL DUTIES &RESPONSIBILITIES: Communicates and drives Company and Division strategic direction and long-range plan. Develops and executes a Regional plan to achieve both long term and short term financial objectives. Develops talent through regular coaching of District Managers. Establishes and maintains standards of accountability for Gap Brand Talent & Culture, Store experience, Product Excellence and Brand Strength objectives. Drives the development of the Gap Inc. talent pipeline through recruitment, succession planning, high engagement and learning Identifies, develops and leverages existing talent to meet both short-term and long-term business goals. Unleashes the "best you" in our talent. Serves as an ambassador for his/her region and the voice of the stores to HQ. Customer Establish and maintain a culture built on lasting relationships with both our internal and external customer. Maximize loyalty and Omni-channel business to drive results. Leverage all field employees by creating a team of highly engaged, empowered employees who can confidently connect and service the customer. Inspire a forever loyal customer by modeling an optimistic attitude. Performance Drive the region's business plan execution and control expenses (Payroll, travel etc.). Own full P&L for region. Drive gross margin dollars and profit. Manage budget effectively. Model operational excellence through leadership and thoughtful decision making. People Lead a high performing team through development and accountability. Foster a work environment that inspires creativity and entrepreneurial spirit aligned with our Brand vision. Create a sustainable inclusive and collaborative work environment. Attract, hire and assess best talent. Create actionable succession plans and career path strategies for the Field team. Product Utilize tools and resources to ensure compliancy on in stock processes and deliver margin and AUR goals. Leverage based business partners to ensure seamless inventory and in stock position. Ensure District Manager team has the tools and resources necessary to make quality decisions to drive business. Ensure creative and effective execution of corporate merchandising and marketing strategy in partnership with Field Visual. Allocation of time 50% of time engaging with field leaders providing sales leadership; teaching, inspiring and leading by example the tenants of the Brand Vision and Strategy. 30% of time coaching and developing District Manager team individually and collectively; proactively networking external talent. 15% of time creating a Regional Plan of execution. 5% of time managing operational follow up actions for the Region. CORE COMPETENCIES Sales Leadership Inspires and Motivates Develops Direct reports and Others Collaboration and team work Builds Relationships Practices Self-Development Innovation Management Champions change Drive for Results High Integrity and Honesty Political Savvy Dealing with Ambiguity Business Acumen ORGANIZATIONRELATIONSHIPS: Reports to Territory Vice President. Interacts with all levels of Headquarters and field management. Collaborates with Cross functional business partners. Works closely with peers in and outside of the Brand
- Minimum 6-9 years multi-unit high volume, highly complex business experience preferred.
- Four year college degree or equivalent preferred.
- Multi-store leadership experience.
- Ability to travel, including overnight as required.
- Ability to work a flexible schedule to meet the needs of the business, including nights and weekends.
- Ability to lift and carry 30lbs.
- Regular attendance is an essential function of the job.
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