Receptionist, Gap Inc.

OVERVIEW

Provides great customer service to all employees and visitors to the building and ensuring a safe and secure work environment.

COMPETENCIES

  • Customer Impact
  • Learning Agility
  • Resourcefulness
  • Trust & Honesty

ORGANIZATIONAL RELATIONSHIPS:

Internal: All employees working at or visiting the 2 Folsom Building.

External: All visiting guests and vendors visiting the 2 Folsom Building.

KEY RESPONSIBILITIES

  • Greets and announces all visitors.
  • Verifies and process employees that forget or lose their access control badge.
  • Checks in and out temporary access badges and keys to vendors.
  • Answer heavy phone traffic
  • Receives emergency procedure training including first aid, CPR and use of an AED machine.
  • Assists with building evacuations.
  • Performs general administrative duties. Light administrative word processing and data entry tasks.

TWO FOLSOM

94105

KEY EXPERIENCES

Knowledge, Skills & Abilities:

  • Ability to multi-task (phone, guests, alarms, radio traffic, turnstiles and emails) while maintaining a pleasant and inviting customer friendly demeanor.
  • Good oral and written skills, including ability to communicate various levels of management.
  • Attention to detail while effectively handling multiple demands and competing priorities
  • Organized and ability to complete deliverables on time.
  • Ability to adapt style to a variety of cultural perspectives
  • Open availability and flexibility to work according to the needs of the business.
  • Proficiency in English. Bilingual a plus.
  • Proficient in use of MS Word, Excel and Outlook

Requirements:

  • High School diploma or equivalent required.
  • 2 - 3 years of customer service experience preferred.
  • Prior reception experience preferred.

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