Receptionist

Our past is full of iconic moments - but our future is going to spark many more. We're looking for the people who'll help make our next decade just as revolutionary as our first five. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, you're the right fit. Come grow with us.

OVERVIEW

Provides great customer service to all employees and visitors to the building and ensuring a safe and secure work environment.

KEY RESPONSIBILITIES

  • Performs general administrative duties. Light administrative word processing and data entry tasks
  • Monitor employee, vendor and visitor entrances and exits from the buildings
  • Verifies and process employees that forget or lose their access control badge
  • Answer heavy phone traffic
  • Receives emergency procedure training including first aid, CPR and use of an AED machine
  • Assure that all contractors and visitors are signed in and escorted to work areas
  • Conduct bag checks on all employees, vendors and visitors entering and leaving the building
  • Assist in Fire and Earthquake drill and evacuations
  • Responsible for keeping the facility secure during non-operational hours
  • Monitor and respond to facility alarms
  • Monitor facilities'/campus' CCTV system
  • Be available to work any shift or facility within campus upon request
  • Must present a professional demeanor and appearance at all times
  • Maintain communications with the Loss Prevention and Facility Management
  • Assure that all daily, weekly and monthly responsibilities are completed
  • Assist in operational audit process
  • Responsible for work assigned posts such as:
  • Call Center/Data Center floor- Patrolling, maintaining LP visibility to campus personnel, reporting unusual activities or observations
  • Assisting the department in all aspects of Loss Prevention
  • Train new employees and Contract Security Officers

KEY EXPERIENCES

Knowledge, Skills & Abilities:
  • Ability to multi-task (phone, guests, alarms, radio traffic, turnstiles and emails) while maintaining a pleasant and inviting customer friendly demeanor
  • Good oral and written skills, including ability to communicate various levels of management
  • Attention to detail while effectively handling multiple demands and competing priorities
  • Organized and ability to complete deliverables on time
  • Ability to adapt style to a variety of cultural perspectives
  • Open availability and flexibility to work according to the needs of the business
  • Proficiency in English. Bilingual a plus
  • Proficient in use of MS Word, Excel and Outlook


Requirements:
  • High School diploma or equivalent required
  • 2 - 3 years of customer service experience preferred
  • Prior reception experience preferred

KEY BENEFITS:
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.
  • One of the most competitive Paid Time Off plans in the industry.
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
  • Employee stock purchase plan.
  • Employees receive medical, dental, vision and life insurance.
  • Employees can apply for tuition reimbursement.
  • Family care programs.
  • Commuter benefits.
  • Pet Discount Program.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.


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