Operations Project Manager - Strategic Projects - Old Navy

Old Navy makes current American fashion essentials accessible to every family. From day one, Old Navy was a revolution. We were something the world had never seen - fabulous, affordable fashion. We didn't take ourselves too seriously, and we broke the industry's rules. We said fashion didn't have to be just for rich people - it could be for everyone. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can shop for their must-have fashion essentials online as well as in one of our 1,000+ stores located globally.

When you work at Old Navy, you're choosing a different path (and a pretty awesome one at that). We believe that style and quality should be accessible to everyone and we work hard to make that possible. Truth is, in fashion, it's easy to be exclusive. It takes a lot more creativity, guts and drive to be inclusive. What we believe in today is exactly what we believed in when we started: we're on a mission to democratize fashion and make shopping fun again. Sound good to you?

Old Navy – a brand for everyone, a place for you.


A Project Manager is responsible for accomplishing project objectives by planning and evaluating project activities that contribute to the global growth of Store Operations, supporting projects ranging in length of time and scope. In general, this will involve working and sometimes leading project teams, acquiring resources, and coordinating the efforts of team members, third-party contractors or consultants in order to deliver projects according to project plan and timing. The project topics support the brand goals and strategy and solve problems that are either unique to our space or require significant behavioral change in field execution.


  • Leads and inspires team to be: product obsessed, customer-focused, innovative, fast-moving and team-oriented.
  • Contributes to organizational goals and initiatives across the brand and the entire corporation.
  • Establishes a strong role specific cross functional partnership with stores and upper field teams.
  • Plays close personal attention to the details of the process; checks things out to ensure they are done right.


Data Analysis

  • Interpret and communicate findings
  • Apply testing methods
  • Use qualitative and/or quantitative analysis and research to support project development

Develop Project Solutions

  • Plan, manage, and track results of multiple work streams with responsibility for coordinating efforts between various functional departments and stores
  • Define project success criteria and disseminate them to involved parties throughout project life cycle
  • Allocate time efficiently; handle multiple demands and competing priorities
  • Flex to other departmental needs as staffing warrants or as needs change
  • Develop best practices and tools for project execution and management
  • Synthesize insights to make recommendations on how to proceed with problem solving

Communication and Collaboration

  • Liaise with project stakeholders on an ongoing basis
  • Adapt to new ways of working and problem solving to improve collaboration or efficiency
  • Determine the frequency and content of status updates from the project team, analyze results and troubleshoot problem areas




  • Demonstrated success with cross-functional project teams
  • Demonstrated ability to actively learn and immediately apply learning's into decisions and behaviors
  • Presentations with executive leaders
  • Proficient in Microsoft Office applications
  • Excellent verbal and written communication and presentation skills required
  • Project Management experience preferred
  • 3-5 years of retail experience preferred
  • College degree or equivalent experience preferred

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