Merchandiser, Product and Vendor Development

GENERAL SUMMARY: About the Function: The Product Development (PD) team is accountable for global vendor/cross-functional/brand relationships, performance as per defined sourcing strategy, strategic capacity planning .The sub teams - Strategic Sourcing, Product Development and Post PO Management work in specialized operating model in order to facilitate more nimble sample development, drive value added activities & innovation and improve our responsive capability to service the business better. This position also have Vendor Development scope. The Vendor Development (VD) team is accountable for global vendor/cross-functional/brand relationships, performance as per defined sourcing strategy, strategic capacity planning. About the Sub-Team: The primary responsibility for the Product Development team will be to work closely with the with the brand production and category teams to produce samples that meet Gap Inc. quality standards while achieving the cost and specific brand milestone targets. This team will be responsible for implementing the country / brand / product strategy while leveraging their expertise in garment development, costing, negotiations and the region. The Vendor Development team as a part of the VM team focuses on lean manufacturing processes and production and manages the production issues and helps develop the overall vendor capability. About the Role: The Merchandiser, Product Development/Vendor Development will be responsible for developing the garment samples for the assigned product / style while working closely with the Merchandising teams of the Vendors. As a product development expert s/he will also be responsible for identifying the opportunities of cost saving, onboarding new vendors and executing the innovation agenda for the department in the assigned product. The Vendor Development function will be responsible for execution of vendor development strategy, production activities at the vendor and facility level. S/he would be responsible of tracking the processes and timely delivery to meet the RDC & the quality expectations. S/he would additionally work to ensure that all commercial decisions and standards are met. ESSENTIAL DUTIES & RESPONSIBILITIES: The Merchandiser, Product Development/Vendor Development is responsible for managing vendor orders and relationships for a sub-category. Download techpack and BOM Work with vendors for development sampling and initial costs Manage counter costing; Handling samples; Tracking fit approvals; Tracking labdips Monitoring, review and evaluate vendor performance Follow up with vendor on system-updates Maintain relationships and negotiations with new and existing vendors Manage wear-test samples and tailoring samples Ensure Systems are updated with costs and details Coordination of MST legacy ID communications for purchase order Responsible for product development and order placement in efficient and effective manner Work with Technical, QA and Mill management team to ensure all commercial decision and standards are met To partner with category team in problem solving, information sharing and counter sourcing to support best placement plan Partner with brand Design, R&D and key suppliers to develop innovative and quality product Partner with Mill management, QA and technical teams to resolve fabric or quality issues Resolve issues within a timely manner while working to continuously improve and create internal and external processes and procedures Continuously improve and create internal and external processes and procedures Execute strategic key vendor development strategy as requested by Hub including management of new vendor onboarding Manage number of vendor facilities and new approvals Manage bulk production tracking processes to meet RDC expectations Track & manage embargo alert to ensure timely delivery with quality products Ensure fabric is up to standard and make sure they have gone through proper testing (WWD/P/S not applicable) Negotiate with factories on major/critical order/production details, such as delivery date. Facilitate Merchandiser to solve order tracking problems. Be sensitive and alert proactively on high risk potential order problem to ensure production on track through regular production meeting and cc mail. Provide recommendation on claim settlement options Travel to vendor and factory locations to resolve production issues Review and evaluate vendor performance ORGANIZATION RELATIONSHIPS: Internal: Category function teams at Strategic Sourcing and Post PO Management, Technical, Design, R&D, Global Production External: Vendors, Mills


Knowledge, skills & abilities:

Experience in sample development and with offshore production exposure is preferable

Good written & spoken English

Working experience in sizable garment buying office or trading company

A team player with good interpersonal and communication skills

Ability to manage, motivate and develop others

Strong planning and negotiation skills including the ability to influence at all levels

Strong problem solving and analytical skills

Excellent communication and presentation skills

Proficient in MS Office Suit

Minimum educational level:

Higher Diploma or above in textile, merchandising, supply chain management, or related discipline

7-8 Years / 5-6 years' experience in sample development

Meet Some of Gap Inc.'s Employees

Theresa A.

Software Engineer

Theresa engineers innovative tech solutions with a small agile development team. Specifically, they work to bring mobile applications to the hands of Gap’s store associates.

Angela R.

Director, Customer Success

Angela focuses her energy and work on Gap’s internal customers—their employees. She is accountable for ensuring Gap develops productivity technology for their employees to be successful in their day-to-day roles.

Back to top