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Gap Inc.

Loss Prevention Service Representative - Bay Plaza Mall

GENERAL SUMMARY: The Loss Prevention Service Representative's primary responsibility is to ensure the safety of all store associates and customers and to support the shortage reduction efforts. They may be responsible for monitoring the employee entrance/exit and/or customer entrance/exit. Finally, they are to work closely with Loss Prevention personnel to ensure all aspects of Loss Prevention are being followed.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  1. Contribute to shortage reduction / Investigations - 55%
  • Work closely with the LP Supervisor to ensure that all employees are following policies and procedures.
  • Responsible for maintaining the employee entrance, where applicable.
  • Assists in making apprehensions with certified LP Agents when requested by observing and acting as witness.

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  1. Training and Development - 30%
  • Sign in employees/vendors and verify any Gap Inc. merchandise.
  • Sign out employees/vendors and verify all Gap Inc. merchandise and verify purchases against the employee's receipt.
  • Keep track of all packages delivered through the employee entrance, excluding normal scheduled shipments.
  • Ensure that the employee entrance is run efficiently by ensuring that all of the necessary paperwork is accessible at all times.
  1. Operations / Safety - 15%
  • Provide a visual presence at the entrance/exit through courteous and professional interaction with customers.
  • Support Loss Prevention agent as a back-up in shoplifting apprehensions and serving as witness as needed. Apprehensions.

ORGANIZATIONAL RELATIONSHIPS: This is an entry-level loss prevention position within the store level operations. This position communicates primarily to the store management team with direction on overall loss prevention strategy and programs coming from the LP Supervisor, LPM, FLPM, DLPM or RLPM.

200 BAYCHESTER AVE

10475

Qualifications:

1) Knowledge, skills & abilities:

  • Good verbal and written communication skills.
  • Customer service skills.
  • Must be able to communicate with all levels of staff and management.

2) Minimum educational level:

  • High School diploma or equivalent.

3) Minimum experience:

  • 1-2 years or retail Loss Prevention experience.
  • Basic understanding of retail or security.

4) Physical Requirements:

  • Ability to work nights and weekends appropriately to retail business needs.
  • Must be able to stand / walk sales floor for 8 hours at a time.
  • Must be able to lift and carry 20lbs.
  • Regular time and attendance is an essential function of the job.
Job ID: 8af7e68d55c5cd3154653487f76b204d
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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