Loss Prevention Service Representative - 4TH & MARKET
Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can find fabulous fashion at affordable prices online and in one of our 1,000+ stores globally. Old Navy celebrates a workplace that's just as diverse as our customers. Fun, fashion, family and value are at the heart of everything we do. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
Old Navy - a brand for everyone a place for you!
The Loss Prevention Representative's main responsibility is the safety of all store associates and customers, assisting store personnel with any safety issues. LPSR provides a visual presence at the entrance of store through courteous and professional interaction with customers. LPSR works closely with LPS and Leadership team to increase awareness and ensure all aspects of LP Awareness Program are being followed.
- The safety of all store associates and customers is top priority.
- Promote Loss Prevention Awareness/REAL Prevention to sales staff. Encourage use of the COBC Hotline.
- Assist store management in ensuring physical security of location.
- Prevention of losses through teamwork and communication with the staff.
- Abide by all company policies as well as any other standards communicated by management.
- Provide a visual presence at the entrance/exit through courteous and professional interaction with customers.
- Assists in making apprehensions with certified LP Agents when asked for assistance
This position reports to LP Supervisor. Working relationships with; Store Leadership Team, Sales Staff, LPS, DLPM/RLPM.
Required knowledge, skills & abilities:
- Good verbal and written communication skills.
- Must be able to communicate with all levels of staff and management.
- Ability to evaluate circumstances and make timely decisions.
Minimum Educational Level:
- High School graduate or equivalent.
- 1-2 year's retail experience preferred. State Certification preferred where applicable.
- Must be able to stand and walk sales floor for scheduled shift.
- Must be able to lift and carry 20 pounds.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.
- One of the most competitive Paid Time Off plans in the industry.
- Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
- Employee stock purchase plan.
- Employees receive medical, dental, vision and life insurance.
- Employees can apply for tuition reimbursement.
- Family care programs.
- Commuter benefits.
- Pet Discount Program.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.
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