Loss Prevention Manager - Old Navy - St. Louis

Responsible for communicating and implementing Loss Prevention strategies and creating a localized strategy within assigned location. Responsible for hiring, training, developing and supervising of 5-15 Loss Prevention agents. Responsible for investigations, operations, training and Loss Prevention budgets within assigned location. Manage vendors, physical security and contract guards within location.

Contribute to shortage reduction / Investigations - 55%

  • Develop schedules, and assignments for LP Agents/Supervisors.
  • Assist with the implementation of the target store/ shortage reduction program.
  • Work with store personnel to identify inventory shortage opportunities and recommend solutions.
  • Identify employee theft and assist with internal investigations at the direction of DLPM and RLPM.
  • Ensure compliance with company apprehension guidelines.
  • Conducts investigations and interviews for inventory, cash loss, and breach of company policies and procedures.
  • Proactively monitor controls to identify employee theft.
  • Assist with internal investigations as directed by supervisor.
  • Review incident reports to ensure compliance to loss prevention standards.

Training and Development - 30%

  • Responsible for recruiting hiring and training of Loss Prevention personnel.
  • Responsible for developing and administering Individual Development Objectives, quarterly check-ins, and annual reviews for 5-15 Loss Prevention agents.
  • Coordinate and participate in storewide management meetings focused on Loss Prevention training and awareness.
  • Participate in loss prevention training for the on boarding process of new hires.

Operations / Safety - 15%

  • Manage loss prevention staffing budget.
  • Work with store management on ensuring operational compliance.
  • Work with store management on completing operational audits, and ensure that store physical security standards are maintained.
  • Work with management to ensure safe environment.
  • Train and Audit compliance to store safety standards (Code Adam, emergency procedures, alarm testing, etc.)
  • Supervise 5-15 Loss Prevention Agents (or Supervisors) in assigned store/market.
  • Communicate daily activities to the District Loss Prevention Manager/Regional Loss Prevention Manager and the GM/Management team.
  • Interfaces with Field /Corporate business partners (i.e. Human Resources, Legal, Operations and Employee Relations).

4498 LEMAY FERRY RD

63129

Qualifications:

  • Excellent communication, written and verbal.
  • Excellent delegation and follow-up skills.
  • Loss Prevention investigation and interviewing skills preferred.
  • Excellent time management skills.
  • General operating knowledge of retail CCTV systems.
  • High School diploma or equivalent.
  • 2-3 years or retail Loss Prevention experience.
  • State certification required, where applicable.
  • 1-2 years supervisory experience.
  • Must be able to stand/walk sales floor for 8 hours at a time.
  • Must be able to lift and carry 20lbs.

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