Loss Prevention Agent - San Francisco Flagship - Market & Powell
- San Francisco, CA
About Gap Inc.
Our past is full of iconic moments - but our future is going to spark many more. Our brands - Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City - have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.
But we're more than the clothes that we make. We know that business can and should be a force for good, and it's why we work hard to make product that makes people feel good, inside and out. It's why we're committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.
About the role
Responsible for protecting the assets of the company, including the employees through prevention, awareness, communication and deterrence. Responsible for making safe apprehensions through following the apprehension guidelines. Responsible for the timely training of all new hires on Loss Prevention policies and procedures. Work closely with store management to increase Loss Prevention awareness, maintain operational excellence and minimize the overall losses.
What you'll do
- Contribute to shortage reduction
- Work with store personnel to identify inventory shortage opportunities and recommend solutions
- Audit compliance to physical security standards
- Identify employee theft and assist with internal investigations at the direction of Loss Prevention leadership
- Recover assets and / or make safe apprehensions following company apprehension policies
- Audit compliance to company operational procedures
- Participate in storewide and individual sales associate meetings
- Ensure Loss Prevention Awareness Center is current and up to date.
- Create and maintain awareness by promoting available resources (Code of Business Hotline, LP awareness center, etc.)
- Participate in the on boarding process of new hires.
- Maintain in store complete case paperwork, and ensure completion in a timely manner
- Work with management on ensuring operational compliance
- Serve with management to ensure safe work environment
- Train and audit compliance to store safety standards (Code Adam, emergency exits, evacuation procedure, etc.)
- Excellent communication, written and verbal
- Must be able to communicate with all levels of staff and management
- Ability to evaluate circumstances and make timely decisions based on the company apprehensions guidelines
- General operating knowledge of retail CCTV systems
- High schools graduate or equivalent
- 1-2 years or retail experience preferred
- State certification required, where applicable
- Ability to work nights and weekends appropriately to retail business needs
- Must be able to stand / walk sales floor for 8 hours at a time
- Must be able to lift and carry 20lbs.
- Regular time and attendance is an essential function of the job
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
- One of the most competitive Paid Time Off plans in the industry.
- Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
- Employee stock purchase plan.
- Medical, dental, vision and life insurance.
- See more of the benefits we offer.
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