Key Holder - Woodland Hills
As a global specialty retailer, Banana Republic is focused on delivering versatile, contemporary classics. Our customers seek to make the most of every moment. How we do it is just as important as what we do. We value people who are confident, optimistic and curious, because we believe in unleashing creativity and greatness every day.
Who We Are
Banana Republic Brand Ambassador: We are team players who are engaging, sociable, team oriented and stylish. We are passionate about fashion and trend and always do what is right for our customers. We create a customer centric environment and are relentless about exceeding goals. We are curious, honest and kind; we bring joy to everyone.
Engaging: We are inviting, easily connecting with others. We are passionate, approachable and in service to our customers. We recognize others successes. Sociable: We actively seek new experiences, information, and knowledge. We proactively solicit feedback from our internal and external customers, responding quickly to feedback. We are digitally connected and socially conscious. Team Oriented: We work together to achieve our goals. We are supportive, respectful and caring. We remain resilient in difficult situations. Stylish: We are enthusiastic and knowledgeable about product and trend. Our style is relevant and chic.
What We Do
As a member of the Banana Republic team, the Key Holder is responsible for opening and/or closing the store and ensuring that proper store procedures and policies are adhere to consistently when the leadership team is not on duty or unavailable on the sales floor. The Key Holder will supervise all employees and oversee sales, create a positive customer experience, merchandise handling when appropriate and all operational functions to ensure accuracy and compliance with company procedures.
- Being an Ambassador for the brand by modeling a customer centric mindset.
- Working together with the team to meet and exceed sales goals.
- Handling customer situations with a solution based mindset.
- Assisting with the training of all new Brand Ambassadors as well as the re-training of existing Brand Ambassadors as needed.
- Supporting the leadership team to by maintaining a clean store.
- Supporting the execution of all visual merchandise updates and standards.
- Opening and closing the registers and store following proper procedures.
- Ensuring data integrity procedures are followed.
- Following all company policies and ensuring that all policies, standards and procedures are maintained and followed in a consistent manner.
- Other duties as assigned by the leadership team.
- Customer focused
- Demonstrated ability to deliver results
- Communicates effectively
- Tech savvy
- College Degree preferred
- Ability to maneuver around sales floor, stockroom and office
- Open availability to meet the needs of the business, including evenings and weekends
- Ability to partner with the leadership team on operational matters
- Must have a team- player mentality
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.
- One of the most competitive Paid Time Off plans in the industry.
- Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
- Employee stock purchase plan.
- Employees receive medical, dental, vision and life insurance.
- Employees can apply for tuition reimbursement.
- Family care programs.
- Commuter benefits.
- Pet Discount Program.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.
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