Director, Talent Management - Old Navy

Old Navy makes current American fashion essentials accessible to every family. From day one, Old Navy was a revolution. We were something the world had never seen - fabulous, affordable fashion. We didn't take ourselves too seriously, and we broke the industry's rules. We said fashion didn't have to be just for rich people - it could be for everyone. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can shop for their must-have fashion essentials online as well as in one of our 1,000+ stores located globally.

When you work at Old Navy, you're choosing a different path (and a pretty awesome one at that). We believe that style and quality should be accessible to everyone and we work hard to make that possible. Truth is, in fashion, it's easy to be exclusive. It takes a lot more creativity, guts and drive to be inclusive. What we believe in today is exactly what we believed in when we started: we're on a mission to democratize fashion and make shopping fun again. Sound good to you?

Old Navy – a brand for everyone, a place for you.

The Director, Talent Management is part of the Old Navy Human Resources & Communications team.

The Director, Talent Management in Old Navy HQ is responsible for the oversight and leadership of the talent strategy and activities for all Old Navy HQ including; talent planning, talent development, immersion and creative pipeline tracks partnering with the HR Generalists and the Talent Acquisition Teams along the way. The Old Navy Talent Management leader and team are accountable for ongoing needs assessment of all the functions within HQ; delivering creative and agile learning strategies & experiences that ensure leaders are supported in building stable talent pipelines and a culture of learning that strives to ensure Old Navy continues to be a Great Place to work and learn. If you love people and developing them to their fullest potential in a fast, fun, and collaborative & innovative environment – this is the role for you!


  • Leads the Old Navy Talent Management team supporting talent management & development for Old Navy HQ Functions
  • Collaborate in a complex matrix environment, driving to solutions across multiple business segments with competing priorities
  • Participate as a contributing member of multiple leadership teams
  • Partner with the Head of TM to execute the Brand Talent Strategy
  • Partner across the TM and Enterprise Learning team to ensure strategies are aligned and talent practices are consistent where appropriate


  • Drive the ongoing assessment strategy
  • Build and drive a HQ talent strategy to accelerate building strong accountable leaders
  • Partner with Talent Acquisition to drive talent outreach initiatives
  • Lead a team to create and drive talent development activities for immersion programs, rotational and internship programs, high potential programs and team effectiveness solutions
  • Stay abreast of emerging trends in learning and continually bring new and innovative thinking to the Talent Management community – try new things
  • Participate in talent exchange (TEx) practices across the functions in partnership with HR Generalists.
  • Partner with the HR Generalists to bring development plans to life for leadership teams
  • Serve as a consultant and coach leaders as appropriate
  • Support performance management (GPS) practices are adopted by leaders
  • Partner across Talent Mgmt. Team and lead and/or co-create talent solutions for Old Navy HQ
  • Stay connected with Old Navy Field L&D to leverage resource and ideas
  • Build, leverage and maintain strong partnerships with business leaders and key stakeholders
  • Partner with Functional Leaders in helping to develop learning experiences that enhance their individual talent strategies


  • Demonstrated capability and deep understanding of Talent Management/Talent Development practices in Creative environments
  • Strong facilitation with diverse audiences of all levels.
  • Can partner easily with all types of leaders – technical, creative – can flex style comfortable based on need
  • Understands and uses relationships to drive effective collaboration with peers and stakeholders
  • Proven ability to rapidly study, analyze and understand complex business problems and drive strategy development and implementation
  • Has created and successfully led large scale talent programs/projects across multiple business segments
  • Proven ability to support dynamic, fast-paced creative groups at all levels
  • Understands and uses relationships to drive effective collaboration with peers and stakeholders
  • Can position themselves as a trusted advisor to senior leaders, peers and executive sponsors
  • Has demonstrated curiosity and ability to deliver with speed, quality and continuous iteration to drive innovation
  • Is known for leading change and innovation to deliver ahead of need
  • Proven ability to make enterprise complexity simple
  • Demonstrated success motivating, leading and integrating teams




  • 10 years Talent Management experience
  • Prior experience leading and managing teams
  • Ability to work collaboratively across divisions and functions to design solutions to business issues
  • Proven experience as a strategic business partner, understanding how to add value through focus on the business operations and objectives
  • Ability to manage customer relationships, provide strong customer service skills and work in a large, team environment
  • Experience working with senior-level management team
  • Demonstrate influencing, analytical skills, organization and project management skills
  • Flexibility and adaptability; ability to successfully work under pressure and handle highly sensitive issues
  • Demonstrated excellent communication/presentation skills to all audience levels


  • Bachelor's Degree or equivalent experience

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