Director, Business Strategy - Old Navy

Old Navy makes current American fashion essentials accessible to every family. From day one, Old Navy was a revolution. We were something the world had never seen - fabulous, affordable fashion. We didn't take ourselves too seriously, and we broke the industry's rules. We said fashion didn't have to be just for rich people - it could be for everyone. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can shop for their must-have fashion essentials online as well as in one of our 1,000+ stores located globally.
When you work at Old Navy, you’re choosing a different path (and a pretty awesome one at that). We believe that style and quality should be accessible to everyone and we work hard to make that possible. Truth is, in fashion, it’s easy to be exclusive. It takes a lot more creativity, guts and drive to be inclusive. What we believe in today is exactly what we believed in when we started: we’re on a mission to democratize fashion and make shopping fun again. Sound good to you?
Old Navy – a brand for everyone, a place for you.

Key Responsibilities:

  • Lead cross-functional brand strategy and operational initiatives, reporting to the SVP of Product Strategy & Operations.
    Examples of activities:

  • Identify key issues, structure ambiguous problems, and develop workplans to drive insights

  • Lead cross-functional workstreams that conduct quantitative and qualitative analysis yielding actionable results
  • Synthesize findings, structure presentations, and communicate action items and recommendations to senior management and leadership team
  • Support and lead (as needed) execution & implementation of strategic initiatives

  • Lead Old Navy Strategy team’s recurring efforts to drive insights and build knowledge of key market, competitor, and customer dynamics.Examples of initiatives:

  • Analyze competitor strategies and performance to identify threats/opportunities
  • Manage consumer insights projects/analyze consumer insights data to identify actionable opportunities for Old Navy
  • Drive evaluation of business development through identification of emerging business models
  • Drive whitespace growth opportunity identification and develop plans to address

  • Drives communication plan on Brand leadership strategies and priorities, including content for Board of Directors

  • Supports development of long-term strategic plan for Old Navy brand
  • Serve as a thought leader and liaison with business partners inside Old Navy and across Gap Inc., proactively identifying and communicating business issues and sharing best practices across brands
  • Drive the development of Old Navy’s long-term strategic plan, including overseeing quantitative and qualitative analyses (e.g., market and competitor assessments, financial performance analysis) and leading and partnering with cross-functional business partners
  • Demonstrated track record as an outstanding problem-solver and strategic thinker
  • Able to quickly identify key issues and develop hypotheses
  • Able to work in and bring structure to ambiguous environments
  • Very strong analytic and financial modeling skills, with deep understanding of how to link strategy to financial plans
  • Able to synthesize disperse information into effective strategies and innovative insights, translating complex ideas into simple, actionable recommendations
  • Very strong written and oral communicator with proven ability to communicate with senior executives

  • Strong retail business acumen

  • Demonstrated understanding of retail and consumer-facing businesses
  • Able to assess impact of decisions on overall business
  • Excellent interpersonal and people leadership skills
  • Able to collaborate effectively using broad range of influence styles to drive desired results; works well with others and is considered a true team player
  • Proven experience in leading teams (that might include senior leaders) including providing direction, understanding resource capability and successfully driving results working with internal or external resources
  • Strong executive presence and command skills
  • Able to identify barriers to successful implementation and capable of working with teams/leaders to mitigate barriers
  • Approaches conflicts as opportunities; understands others quickly; can find common ground without comprising total position
  • Very strong project and process management skills, including ability to independently disaggregate problems into defined workplans
  • Able to effectively juggle multiple projects at one time
  • Demonstrated initiative and ability to work independently and to manage cross-functional business partners who are not direct line reports
  • Experienced leader with a proven track record of successfully leading teams
  • 10+ years of professional work experience, preferably within strategic management consulting, retail, consumer products, and/or investment banking
  • Strong interest in and knowledge of retail industry, preferably with some experience in apparel
  • Outstanding academic track record
  • MBA required


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