Buying Director- Gap Online Japan

In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and today we're the world's most iconic American brand.

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The Buying Director for the Japan Online manages the entire buying team as well as Ops/Finance for Japan Online. The Director also develops and drives financial strategies to maximize business opportunities and to mitigate risks in partnership with cross-functional and cross-channel teams. This position is highly collaborative; opportunity to work with cross functional leaders including those in Japan and NY. The Director is responsible for training and managing the activities and career development for the buying team in order to foster rapid skill development. This position directly manages three Sr. Manager level positions, including one Sr. Manager for Finance/Ops and two Sr. Buying Managers.

Business & Financial
• Establish a customer-focused buying process and mindset/skillset for the Japan Online business
• Manage the financial success of Gap Online in Japan by meeting sales, comp, gross margin, gross margin, and GM% goals.
• Develop and ensure execution of online business strategies, merchandise messages, and seasonal assortments that focus on the customer and incorporate the Division's objectives
• Partner with Ops/Finance Sr. Manager to build and manage long range divisional financial plans that support brand strategies including annual Budget, Credit Line and Monthly Forecast. Present accordingly.
• Work closely with cross channel Japan leads, including those in Japan and NY, to ensure market needs are met to drive business, both in pre-season product management as well as in-season inventory movement.
• Direct the development of divisional, departmental, and class merchandise plans, including flow calendar improvements that drive profitability by season, including markdown and promotional direction
• Lead development of pre-season divisional strategy and approve pre-season sales and inventory plans for division that support brand objectives.
• Identify opportunities and risks in-season through analysis; work collaboratively with cross-functional team to react and adjust to maximize business results.
• Champion the Product to Market buying model by collaborating with PETE team, cross market online leads, and change management team, to ensure Japan market needs are met.
Customer & Markets
Lead teams to ensure a compelling product experience on the site, to include inspirational merchandise presentation, simple and intuitive category navigation, and clear & accurate product details.
• Maintain strong awareness of competitive landscape, both click and brick. Acts as the catalyst that creates an environment that encourages innovation, extraordinary presentation, and "best of class" performance in the ecommerce industry.
• Work collaboratively with functional heads to develop seasonal strategies, contingency plans and site recommendations to ensure financial targets are achieved.
• Partner with Japan counterparts to ensure openness with communication and learnings among the teams. Collectively identify opportunities for enhancing best practices in a newly established working environment.
• Partner with Marketing and Design to ensure a compelling site and customer experience that supports overall business objectives and meets customer expectations
• Partner with GIS and Production teams to ensure timelines, deliverables, and site capabilities are workable.
• Serve as a brand steward, through both product assortment and site experience as it relates to product; gain support and trust through shared learnings and customer insight.
Leadership & Employees
• Set priorities, foster teamwork and set expectations for buying team, recognize and reward quality performance.
• Effectively manage and support the career development process of staff to ensure job satisfaction and retention.
• Actively participate on cross-market teams to identify process and other business opportunities.
• Partner with Sr. Director/SVP to develop succession plans by identifying and developing bench-strength.
• Provide timely and actionable feedback and direction to direct reports to foster rapid skill development, to identify strengths, and to improve performance.
• Lead goal setting process to meet brand and individual development objectives.
• Provide Sr. Director/SVP with timely feedback on personal developmental and training needs.
• Provide support and direction to Department cross functional teams by partnering and effectively communicating with other heads of Buying, Production, Inventory Management, Company Planning, Marketing, and Global Merchants.
• Foster a collaborative, innovative, results-oriented work environment.
• Ensure the buying team's and cross-functional goals are aligned.
Required Qualifications
• Demonstrates global business analysis and strategic/innovative thinking skills - must be able to set and articulate direction
• Possess strong executive presence, presentation, listening, verbal and written communication skills
• Consistently prioritize and manage division workload and processes to meet company objectives
• Strong process orientation and ability to understand system dependencies a must
• Adaptable to diverse audiences and environments
• Able to effectively manage and resolve conflict
• Able to effectively lead and develop results -oriented team
• Able to accurately assess employee strengths and developmental needs
• Flexible and adaptive to changing priorities
• Proven track record in managing a business to achieve financial targets
• Build and maintain productive cross-functional relationships to drive business and create teams.
• Proficient in Microsoft Office
• BA or equivalent experience required
• 5-7 years retail buying/planning or equivalent experience
• 5-7 years minimum of managing a team
• Experience in e-commerce
• Travel to NY 3-4 times a year required


  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.
  • One of the most competitive Paid Time Off plans in the industry.
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
  • Employee stock purchase plan.
  • Employees receive medical, dental, vision and life insurance.
  • Employees can apply for tuition reimbursement.
  • Family care programs.
  • Commuter benefits.
  • Pet Discount Program.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.

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