Audio Visual and Video Conferencing Engineer

About the role

Key Responsibilities
What you'll do

  • Integratecomplex sound systems, video production packages, lighting, and displaytechnologies.
  • TechnicalSME for AV and Video Conferencing software and hardware solutions, includingthe ability to perform end to end troubleshooting for AV and Video Conferencingsystems
  • Gatherrequirements and be able to translate them to technical solutions.
  • Owntechnical delivery of AV/VC projects, from design through delivery andtransition to support.
  • Responsible for the analysis, evaluation of existingservices/technologies as well as the recommendation of additions, improvements,and changes in AV & VC services
  • Partnerwith internal business and technical teams, as well as AV vendors in deliveryof solutions as well as troubleshooting and problem resolution.
  • Effectivelymanage AV integrator efforts on specific projects as well as maintenancecontracts
  • Usedata to help make effective technology decisions
  • Bea champion for the employee experience with our technologies
  • Ableto travel to different offices within the SF Bay Area and occasionally to otherremote locations
  • Innovateand enhance the quality, reliability, and functionality of our AV and VCsystems
  • Ownand maintain system design standards
Who you are

Key Experiences

TechnicalSkills
  • 3+years of AV and video conferencing experience, preferably in an engineering role
  • 3+years' experience with typical event/theatre space technologies: broadcast AV,routing and control systems, production lighting, LED/LCD displays, projectionsystems, live streaming infrastructure, custom audio visual installations,video conferencing, etc.
  • 3+years' experience troubleshooting AV, networking and computer systems
  • Experiencedeploying and supporting Zoom and Cisco based video conferencing and roomsystems (Experience with O365, Microsoft Teams, and Skype for Business is aplus)
  • Abilityto perform end-to-end troubleshooting for AV, voice, video and UC systems.
  • Understandingof how content distribution networks work and why they are necessary
  • A/V live productionexperience including live switchingouting of audio, video or content for aproduced event
  • Post-productionexperience with Adobe Premier and/or similar video editing software
  • Provenability in analyzing problems or process opportunities and recommending sound,creative, logical solutions

Soft Skills
  • Strongconceptual and analytic thinking skills with the ability to independently drivetimely resolution of complex issues
  • Abilityto evaluate business requirements and turning them in to technical designs
  • Skilledat developing technical documentation and training other team members
  • Innovationmindset - always looking for new and better ways to improve the employeeexperience (!!!)
  • Strongdesire to learn and develop new technologies
  • Creativeproblem-solving, analytical skills, agile under pressure, and sound businessjudgment
  • Abilityto effectively manage projects and balance multiple priorities in a fast-pacedenvironment
  • Detailoriented and able to write RCAs, design and support documentation, produceproject status reports, and communicate deliverables to all stakeholders
  • Excellentinterpersonal and relationship building skills across several diverse technicaland non-technical groups
  • Strongwork ethic and a great sense of humor, high judgement, technically curious, andteam-oriented


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