Analyst, Vendor Compliance, Operations Analytics


Gap Inc. is a leader and pioneer in the retail industry with an iconic house of brands. The industry is going through dramatic and disruptive change, and Gap Inc.'s Global Supply Chain and Product Operations team, is a critical enabler of corporate growth and operational strategies

Gap Inc.'s Operations Strategy team helps to identify, evaluate and optimize the Gap Inc. Supply Chain and inventory operations by identifying innovation, opportunity, improving our processes to operate efficiently, sustainably and in support of global growth and speed. Our supply chain and related operations support all channels, brands and markets worldwide across the portfolio. Our goal is to provide the best customer experience with high quality, on trend product at the right value across the portfolio. This requires constant optimization of the right product in the right place at the right time. To enable this, we must build best in class capabilities and have a clear strategic roadmap to win in the dynamic retail market.

This Senior Analyst will play a crucial role in supporting the growth of Gap Inc. brands globally. The role is a hybrid of traditional jobs in strategy/strategic planning and program/project management, requiring a mix of data analysis, cross-functional partnership and project management. Sample projects include: new market entry, developing improved e-commerce fulfillment models, and change management.


The key responsibility of the Vendor Compliance analyst is to ensure that day-day processes regarding vendor compliance are respected. The Vendor Compliance team establishes and runs the internal controls for our external vendors.

As a key member of the team, the Analyst will-

Create Expense Recoveries (ERs)

Review pending approvals of Expense Recoveries (ERs) in the vendor compliance tool. Cancel or approve as required in the most consistent way.

Weekly Clean up ERs. Weekly, determine following internal SOP which ERs can no longer be approved and must cancelled (DC didn't send picture in time, ER too old etc)

Train appropriately temp resources brought during peak periods of work to approve ERs appropriately

Exception Management: Grant waivers and exceptions to our compliance rules as required, while still minimizing impact to DCs both on cost and workload. Communicate appropriately to internal stakeholders (brands, GIS, DCs, 3rd party and Licensing) . Log the exceptions following internal SOP.

Own the information flow with CSSC finance.

Own the VC_ mailbox and answer quickly and appropriately to the questions from vendors and internal groups. Understands the sense of urgency and is able to effectively prioritize requests.

Other Duties:

Root Cause Analysis on reversals and cancellations and derive appropriate action plan.

Establish a great collaboration with our various stakeholders: CSSC, GIS, DCs, FII teams by being thorough, responsive, fair (opposing incentives between most teams), and be the go-to arbitration team when required.

Provide clarity to the rules and processes to ensure compliance. Strive for simplicity and leverage best in class presentation and training to successfully convey current rules to all parties.

Partner with the Packing analyst and identify synergies




Strong experience or interest in the retail industry and supply chain function preferred

Comfortable with some level of repetitive tasks

Excellent interpersonal skills and communication skills with proven ability to develop and maintain effective business partner relationships

Sense of urgency and prioritization skills

Detail oriented with strong organizational skills.

Excellent written and oral communication skills.

Proficient in Excel


Bachelor's degree in Economics, Supply Chain Management, Finance, Operations or related analytic field.

BA/BS Required

Meet Some of Gap Inc.'s Employees

Dan L.

Director Of Merchandising, Gap

As Merchandising Director of Men’s and Women’s fitness, Dan lets customers take the lead on GapFit’s collection. He's involved in many fashioning functions, from detailing design to sampling, swatches, selection and clothing production.

Elise P.

Manager, Corporate Strategy & Business Development, Gap

Elise identifies growth opportunities, new products, and new customer bases. It's her responsibility to keep Gap Inc. at the forefront of industry innovations.

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