Distribution Services Assistant I - Gannett Publishing Services/Louisville, KY

Distribution Services Assistant I

Gannett Publishing Services

Louisville, KY

Gannett Publishing Services has an opening for a full-time Distribution Services Assistant in the Circulation Department. The Distribution Services Assistant performs a wide variety of customer support, secretarial and administrative duties.


High school diploma, GED or equivalent required.

AA degree desired.

1-2 years of clerical, administrative and/or secretarial experience required.

Accurate typing skills/PC experience including Email, Microsoft Office

Enters orders from various sales sources

Responds to customer service issues through phone and e-mail correspondence and resolves subscriber issues forwarded to Circulation department.

Assists with mail returned from Lockbox and handling responses to customer inquiries

Creates reports, letters, tables, graphs, presentations, etc.

Creates, sets up and maintains alphabetical and numerical filing systems, screens and refers calls, arranges meetings and conferences, and receives, refers and/or answers mail.

Schedules and maintains calendar of appointments, travel itineraries, and coordinates related arrangements.

Handles and/or coordinates regular administrative activities and/or special projects/tasks.

Communicates and coordinates activities within the department and resolves routine problems.

May monitor, order and maintain department supplies.

May research and gather information, compile and summarize data and compose letters and other correspondence.

May participate in planning functions and assist in the budgeting process.

May input time worked for the department.

Performs general clerical duties.

We offer: Competitive salaries, health care, dental and vision coverage; flexible spending account, 401k and stock; paid vacation time and sick leave. Pre-employment drug testing and a background screening are required. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace including veterans and applicants with disabilities.

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