Customer Service Representative

Customer Service Representative, The Leaf Media Group, Clarksville, TN

The Leaf Media Group, a Gannett Company, is seeking a Customer Service Specialist to greet and assist walk-in customers and visitor, route incoming calls, and manage our lobby.

In This Role, You Will

  • Greet and assist walk-in customers and visitors
  • Route incoming phone calls from customers and advertisers
  • Manage the lobby area
  • Perform general office, data entry and administrative tasks

Here’s What You Need

  • High school diploma required; college degree preferred
  • Prior office environment experience, including face-to-face and telephone interaction with customers
  • One or more years’ experience in a customer service role needed with solid computer skills.
  • Willing and able to work Monday-Friday

Here’s What We Have To Offer

  • Competitive compensation
  • Comprehensive Health, Dental and Vision coverage
  • Life Insurance
  • 401(K) Saving Plan
  • Paid Time Off
  • Paid Company Holidays
  • Paid Time Off to Volunteer in the Community
  • Employee Discount Program

About USA TODAY NETWORK:

The USA TODAY NETWORK is the largest local to national media network in the country. Powered by integrated and award-winning news organizations with deep roots in 92 local communities, plus USA TODAY, the multiplatform news network informs and engages more than 100 million people every month through its diverse portfolio of digital, mobile, and publishing products. To connect with us, visit http://www.gannett.com/

Gannett Co., Inc. (NYSE: GCI) is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.


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