Advertising Admin - Salesforce.com Administrator
The USA TODAY Network is seeking a Regional Salesforce.com Administrator for the Atlantic Region. The position of Regional Salesforce.com Administrator will function as the main
point person for local or regional advertising staff and support the CRM needs
defined by executive management. This position will serve as the first level of
support for CRM end-users at the specified local/regional level to include CRM
usability, data integrity and reporting. This role will function as one of
several delegated administrators within the SFDC instance and only manage
specified areas of local/regional access.
the integrity and accuracy of the local market organizational setup in
any local/regional repeatable support requests related to integrity and
accuracy data or controllable setup.
as the subject matter expert for all local CRM related issues
any local/regional CRM issues to the corporate CRM Team, and act as a liaison
between the end-user and corporate team when reporting or resolving issues for
with local sales staff, USCP CRM Team, Local/Regional IT, Local/Regional
Finance, Marketing and other Delegated Administrators.
local leadership with actionable sales analytics
and maintain users, reset passwords and troubleshoot login issues
and maintain proprietary sales team setup
and verify Quotas and Quota Fulfillment values
Prospects, Leads, Opportunities upon request
and assist with any sales revenue discrepancies as displayed on the dashboards,
reports or sales credits
product split assignments
and maintain custom reports
users with Quarterly Plan/Activity Plan or any new custom process tool
and update role hierarchy organization
and maintain campaigns upon request
Marketing with the maintenance of library documents, tagging, list management,
archival and lead management
Training and General Duties:
staff of any system issues communicated out from the CRM team to local/regional
monitor and actively update or escalate cases to corporate
the World Class Sales process and how to move an opportunity through the
pipeline via the opportunity and product object
to react to change productively
with training team to facilitate SFDC training and refreshers for local markets
computer application skills with the ability to quickly learn and apply new
analytical and troubleshooting acumen
knowledge of SFDC including formal/informal training or certification
Gannett finance experience, knowledge/experience in our back end systems,
Salesforce.com experience a major plus.
Connect with us on LinkedIn, Twitter, Facebook, Glassdoor, Indeed & The Muse to learn more about our dynamic company culture!
Meet Some of Gannett's Employees
Sr. Designer, Product
Marianne designs the visual interface for digital applications at Gannett. She ensures news readers around the world have the most engaging and intuitive experience possible.
Back to top