Account Relationship Manager
The DESC (Digital Employment Sales Center) is looking for an Account Relationship Manager. Our Account Managers are partnered with one or more Account Executives, to provide up-sell opportunities and lead generation functions within the assigned territory. Serving as the main point of contact for their clients on a daily basis, and providing superior customer relationship management are also key components of the Account Manager’s role.
We have found our successful sales professions possess a comprehensive knowledge of the industry, the competition, and the client to develop and execute value added strategies that generates business and strengthens our position in the marketplace.
Successful candidates will:
Work in partnership with the Account Executive to increase market share by gaining new business and growing existing client base through telephone sales calls, up-sells, and cold calls with clients and/or potential clients.
Identify opportunities for incremental revenue generation, presents creative solutions to customers and closes business to achieve sales goals.
Work in conjunction with Account Executive to build unique and innovative solutions for customers . Offers ideas to enhance or streamline our internal processes.
Serve as primary contact with clients for tasks including ad copy and proofs, as well as any other function related to customer service or execution of a sold advertising plan.
QUALIFICATIONS / REQUIREMENTS:
1-2 years sales account management experience.
Superior sales skills with a proven record of success in a goal oriented, highly accountable environment.
Demonstrated success in delivering customer solutions based on identified needs.
Exceptional customer service and relationship management abilities.
Persuasive verbal and written communication skills, including solid proofing skills.
Proven ability to multi-task in a deadline-driven environment.
Ability to work effectively as part of a team.
Effective and creative problem solving and decision making skills as well as proficiency with MS Office products required; SalesForce.com or other CRM tool preferred.
Ability to learn and be proficient in Mactive and other systems as required.
About USA TODAY NETWORK:
The USA TODAY NETWORK is the largest local to national media network in the country. Powered by integrated and award-winning news organizations with deep roots in 92 local communities, plus USA TODAY, the multiplatform news network informs and engages more than 100 million people every month through its diverse portfolio of digital, mobile, and publishing products. To connect with us, visit http://www.gannett.com/
Gannett Co., Inc. (NYSE: GCI) is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.
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