Interviewing Quality Assurance Associate

Role Description

  • Do you understand the importance of data integrity and accurate research results?
  • Are you a caring individual who enjoys providing recognition and encouragement to others?
  • Do you have a talent for listening and the ability to communicate easily with others?
  • Are you a perfectionist with an eye for detail?
  • Are you a highly responsible person?
  • Do others rely on you to get the job done right?

Gallup is the most respected name in survey research and measurement-based consulting. Gallup Poll results of public opinion influence public policy, help companies better serve their customers, and improve the quality of life for countless individuals. We are seeking an Interviewing Quality Assurance Associate to help ensure high-quality data and accurate research results for our valued clients.

As a member of this quality assurance team, your primary responsibilities will include: using our user-friendly system to listen to Gallup telephone interviewers as they conduct polls, providing helpful feedback to interviewing managers, encouraging and recognizing interviewers for outstanding work, and working on other special projects as needed. This opportunity will enable you to have a direct impact on the integrity of data for clients, as well as on the work satisfaction and productivity of Gallup interviewers.

Company Overview

Gallup is an enduring, prospering management consulting company that is committed to helping organizations improve their business performance and develop better leaders, more productive employees, and more profitable customers. Gallup has studied human nature and behavior for more than 70 years. Our purpose is simple: to help organizations and individuals maximize their performance through measurement tools, coursework, and strategic advisory services. Our approach enables us to identify, develop, and implement solutions that align with our clients' visions and strategies. At Gallup, we are just as committed to our employees. We select our associates for their talents, position them for success, and then provide them with opportunities to use their talents every day.

You must be highly responsible, a strong communicator, and a good listener. This is a full-time opportunity, Monday-Friday, 8 hours per day, with some flexibility in scheduling.

If you are a positive, caring, goal-oriented individual who understands the importance of quality data and timely feedback, please apply online today!

Gallup is an Equal Opportunity Employer

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